Sophia Henriquez
Student
Grass Valley,CA
Summary
Detail-oriented Personal Assistant with track record of initiative and accuracy. Highly organized and consistently anticipates needs of clients. Skilled multitasker proficient in Microsoft Office, G Suite, data entry softwares and correspondence management.
Overview
3
3
years of post-secondary education
2
2
Languages
Work History
Personal Assistant to the Owner
Hamlet Homes
- Task include business development, assisting the firm in all aspects, one-on-one client meetings, among other activities.
- Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
Sales Executive
Allied Global
- Was assigned as Team Leader of several sale campaigns
- Activities include cold calling clients, managing emails, creating marketing content, and account management.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Presented products to clients using dynamic presentations and practical use-case scenarios.
- Exceeded sales goals by implementing aggressive sales programs, overhauling processes and facilitating market development.
Sales Representative
Telecom Comunications
, California
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Developed and delivered engaging sales presentations to convey product benefits.
- Trained and mentored new sales representatives.
- Originated and cultivated strong relationships with prospective clients by strategizing aggressive outbound calling campaigns.
- Leveraged CRM database to manage customer data, log calls and other activities and generate reporting to deliver actionable insights and develop sales pipeline.
- Completed daily cold calling and outreach to build sales pipeline.
Manager / Social Media Manager / Esthetician
O'villa Beauty Spa
, California
- Developed marketing content such as blogs, promotional materials and advertisements for social media.
- Analyzed and reported social media and online marketing campaign results.
- Provided digital marketing solutions to beauty businesses.
- Curated and segmented editorial content to increase engagement and channel growth.
- Set clearly defined goals to drive customer retention, brand awareness and website or social media traffic.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Cashier
Solstice Sunglasses
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Monitored self-checkout systems and provided assistance or intervention where required.
Food and Beverage Associate
WaBa Grill
- Made food according to standard recipes with requested changes for customer satisfaction.
- Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Greeted customers at counter to fulfill requests and answer questions.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Monitored self-checkout systems and provided assistance or intervention where required.
Education
Park City High School
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Citris College
07.2015 - 12.2018
Bachelor of Arts - Marketing
Ceutec
Tegucigalpa, HondurasSkills
Filing and data archiving
Marketing and advertising
Strategic planning
Leadership
Customer Service
Attention to Detail
Self-Motivated
Accomplishments
- Managed 2 high-profile clients' personal and professional schedules in Honduras.
- Promoted O'villa, including overseeing all of its web and social media sites.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
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Citris College
07.2015 - 12.2018
Personal Assistant to the Owner
Hamlet Homes
Sales Executive
Allied Global
Sales Representative
Telecom Comunications
Manager / Social Media Manager / Esthetician
O'villa Beauty Spa
Cashier
Solstice Sunglasses
Food and Beverage Associate
WaBa Grill
Park City High School
Bachelor of Arts - Marketing
Ceutec