Pamela Creed

Using Planograms :

• Organized and maintained displays to achieve clean and appealing product layouts.
• Boosted customer satisfaction by creating visually appealing and strategically organized merchandise displays.
• Stocked merchandise, clearly labeling items, and giving a visual merchandising strategies to enhance product presentation and customer engagement.
• Managed inventory levels and product rotation to maximize sales and minimize out-of-stock items.
• Collaborated with store managers to develop seasonal merchandising plans, maximizing revenue potential.
• Cashiered when needed at busiest times, Key holder to all locked cases.

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Trained and mentored junior cashiers on customer service best practices and operational procedures.
• Resolved customer complaints effectively, enhancing overall customer satisfaction and loyalty.
• Ensured accurate financial reporting by conducting regular audits of cash registers and end-of-day reconciliation.
• Assisted customers with returns and exchanges, adhering to company policies while ensuring complete satisfaction.
• Trained in Asset Protection
• Trained in On-line Grocery fulfillment

• Communicated with team members using hand signals and 2 way radios under Gardendale PD.
• Increased safety for both motorists and pedestrians and students to and from school through vigilant monitoring of intersections and crosswalks.
• Maintained a safe work environment by adhering to strict safety protocols while performing tasks in high-traffic conditions.
• 911 Public Dispatcher ****
• Received part-time training and testing to be a 911 public dispatcher through Gardendale PD , then onto a dispatcher 1 to a Dispatcher II from Testing through Jefferson County 911 systems.

• Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
• Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
• Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
• Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
• Educated customers on use of banking website and mobile apps.