Aubree Grossmann
Alton,IA
Summary
Proven multitasker and exceptional communicator, I enhanced guest satisfaction at Friendly Fishermen Restaurant by delivering attentive service and leveraging strong organizational skills. Expert in cash handling and fostering warm customer relationships, I consistently contributed to efficient team workflows and elevated guest experiences without compromising service quality.
Overview
9
9
years of professional experience
Work History
Server
Friendly Fishermen Restaurant
Madeira Beach, FL
01.2020 - 06.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Downtown Grille
Orange City, IA
05.2019 - 08.2019
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Nanny
Multiple Families
Orange City, IA
08.2015 - 08.2018
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
Education
Hospitality And Tourism Management
Hillsborough Community College
Tampa, FLUniversity of South Dakota
Vermillion, SDSkills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Organizational Skills
Timeline
Server
Friendly Fishermen Restaurant
01.2020 - 06.2024
Server
Downtown Grille
05.2019 - 08.2019
Nanny
Multiple Families
08.2015 - 08.2018
Hospitality And Tourism Management
Hillsborough Community College
University of South Dakota