Efra Asghar
Westbury,NY
Summary
Hardworking professional with experience in assisting patients and finding appropriate solutions to issues. Demonstrating positive attitude to adapt to any situation, as well as strong attention. Fostering a positive relationship with co-workers.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist/Medical Assistant
Accurate Dermatology
Plainview, NY
05.2024 - Current
- Scheduled patient appointments, including routine visits, follow-ups, surgical procedures, and referrals, while coordinating with insurance and authorization requirements.
- Managed multi-line phone systems, resolved patient concerns, and facilitated effective communication between patients, providers, and pharmacies.
- Ensured cleanliness, stocked supplies, and upheld infection control standards in exam rooms and surgical areas.
- Assisted in Mohs surgery procedures, including preparation of sterile fields, passing instruments, and ensuring smooth workflow between surgeon and histology lab.
- Supported in-office dermatologic procedures such as skin biopsies, excisions, cryotherapy, suture removals, and laser treatments by preparing patients, sterilizing tools, and providing post-procedure care instructions.
- Documented patient history, examination findings, assessments, treatment plans, and procedures in real-time using electronic medical records (EMR) systems, supporting accurate patient care.
- Managed clinical charting and documentation, ensuring accuracy, completeness, and compliance with HIPAA regulations.
Front Desk Receptionist/Sales Associate
Hicksville Optical
Hicksville, NY
11.2022 - 05.2024
- Scheduled and confirmed patient appointments using the office's appointment management system.
- Verified patients' insurance coverage and benefits, ensuring accuracy of system information and assisting patients in understanding their coverage and necessary paperwork.
- Maintained patient records with confidentiality and compliance to privacy standards, updating and filing medical history forms, permission forms, and relevant information.
- Provided patients courteous and efficient customer service, addressing inquiries, resolving issues, and enhancing their overall experience during visits.
Resident Safety Monitor
St. John's University
Jamaica, NY
11.2021 - 11.2022
- Monitored entry to dormitory, verified visitor identification, and enforced access control measures.
- Patrolled dormitory building and surroundings regularly to identify safety issues and prohibited activities.
- Documented and reported events, accidents, and suspicious activity promptly.
- Maintain open lines of contact with campus security, local law enforcement, and other appropriate authorities in order to address safety issues and coordinate emergency response activities.
- Keep up to speed on the newest safety and security trends, practices, and legislation affecting dorm life.
Education
Bachelor of Arts - Psychology
St John's University
Jamaica, NY05-2025
Some College (No Degree) - Biology
SUNY Old Westbury
Old Westbury, NY05-2026
Skills
- Patient scheduling
- Health insurance verification
- Patient education
- Medical terminology
- Clinical support
- Data entry
- Customer service
- Microsoft Outlook
- Google Drive
- Customer communication
- Patient documentation
- Team collaboration
- Record keeping
- Bilingual: Urdu and English
Volunteer Experience
- Volunteer, Mosque Community Service, Jackson Heights, NY. 2/28/25- 4/20/2026. Help organize and distribute meals to community residents in need. Contribute to the upkeep and repair of the mosque's facilities. This may involve cleaning and organizing communal spaces, providing seats for events, and creating a pleasant environment for guests.
- Member, Muslim Student Association, Jamaica, NY, 09/01/23-04/23/24. Actively engaged in local shelters, organized food drives and fundraisers. As a supportive team member, planning and organizing played a crucial role in executing events.
Languages
Urdu
Professional
Hindi
Professional
Punjabi
Professional
Certification
- Basic Life Support, American Red Cross, 2025.
Timeline
Front Desk Receptionist/Medical Assistant
Accurate Dermatology
05.2024 - Current
Front Desk Receptionist/Sales Associate
Hicksville Optical
11.2022 - 05.2024
Resident Safety Monitor
St. John's University
11.2021 - 11.2022
Bachelor of Arts - Psychology
St John's University
Some College (No Degree) - Biology
SUNY Old Westbury