Summary
Overview
Work History
Education
Skills
Timeline
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Efrain Alejandro

Edinburg

Summary

Dynamic and results-driven professional with experience at Chick-fil-A, excelling in customer service and team leadership. Proven ability to enhance performance through effective multitasking and organization. Recognized for fostering a collaborative environment and empowering team members, ensuring high-quality service and customer engagement. Reliable and detail-oriented, committed to continuous improvement.

Overview

2
2
years of professional experience

Work History

Crew Team Member

Rasing Canes
12.2024 - Current
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked front counter, drive-thru and other areas.

Team Leader

Chick-fil-A
06.2023 - 12.2024
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.

Education

Bachelor of Computer Engineering -

The University of Texas Rio Grande Valley
Edinburg, TX
05-2027

Skills

  • Multitasking and organization
  • Customer service
  • Attention to detail
  • Customer engagement
  • Basic math
  • Problem-solving
  • Teamwork and collaboration
  • Performance improvement
  • Reliability and punctuality

Timeline

Crew Team Member

Rasing Canes
12.2024 - Current

Team Leader

Chick-fil-A
06.2023 - 12.2024

Bachelor of Computer Engineering -

The University of Texas Rio Grande Valley
Efrain Alejandro