Efrain Caban Jr
Summary
Healthcare professional with comprehensive experience in medical assistance and team supervision. Proven ability to enhance clinical operations and support staff growth to achieve optimal patient outcomes. Known for strong teamwork, adaptability, and results-driven approach in dynamic healthcare environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
MEDIAL ASSISTANT SUPERVISOR
JEFFERSON HEALTH
12.2022 - Current
- Train and manage Medical Assistants on patient quality care metrics, Epic updates and all work flows, Clinical Orientation and Proficiencies for newly hired MA, collect missing information for patient care gap / preventative metrics, medication pre-authorizations, Update and maintain the team schedule, Patient Experience phone calls coverage
- Implement workflows for efficient patient data collection, enhancing accuracy and reducing turnaround time on medical records.
- Coordination of Patient Scheduling: Oversee the scheduling of patient appointments to optimize clinic flow and reduce wait times.
MEDICAL ASSISTANT COORDINATOR
JEFFERSON HEALTH
06.2019 - Current
- Assisted in clinical management of medical assistants. Supported clinical orientation and training for newly hired medical assistants. Trained medical assistants on patient quality care metrics and clinical workflows. Managed inventory control for medical products, medications, and vaccines. Aided in medical waste management and equipment logging. Participated in environment of care rounds. Facilitated Epic and telehealth sessions.
- Executed comprehensive audits of patient records to uphold accuracy and compliance with regulatory standards.
- Facilitated ongoing mentorship for newly hired medical assistants, enhancing their professional development.
MEDICAL ASSISTANT
JEFFERSON HEALTH
12.2016 - Current
- Oversaw chart preparation processes to identify and collect missing information critical for patient care and preventative metrics. Facilitated medication pre-authorizations and assisted providers with injection procedures. Managed patient communications regarding test results, inquiries, and triage. Executed a range of point-of-care tests for immediate diagnosis, including rapid strep, rapid flu, urine pregnancy tests, and glucose UDS.
Education
Certificate of Technical Studies - Medical Assistant
Harris School of Business
NJ06-2016
Skills
- Five years’ experience with direct patient care, Medical Office Procedures, POCT, 3 years MA clinical management Hands-on use of EMR systems (ECW, Epic) Microsoft Office
- Leadership, Reliability, Active Listener, Verbal and Non-Verbal Communication, Training, Development, Team building, Confidence, Empathy, Focus, Decisiveness, Focus, Vision, Delegation, Problem Solving, Receptiveness to Feedback, Assertiveness, Relationship Management, Negotiation Skills
Certification
CERTIFIED CLINICAL MEDICAL ASSISTANT (CCMA) 2016 National Healthcare Association (NHA)
Timeline
MEDIAL ASSISTANT SUPERVISOR
JEFFERSON HEALTH
12.2022 - Current
MEDICAL ASSISTANT COORDINATOR
JEFFERSON HEALTH
06.2019 - Current
MEDICAL ASSISTANT
JEFFERSON HEALTH
12.2016 - Current
Certificate of Technical Studies - Medical Assistant
Harris School of Business