Salma Carrillo
Yuma,AZ
Summary
Dedicated employee known for punctuality, pursuing employment options where good costumer service and positive attitude will make a difference. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry level opportunities to expand skills while facilitating company growth.
Overview
6
6
years of professional experience
Work History
Personal Shopper (in Store)
Walmart
Yuma, AZ
03.2025 - 11.2025
- Picking: walking throughout the store to select items from shelves based on digital list, scanning items
- Staging: organizing picked items in the back room, refrigerator, freezer, or ambient storage areas to prepare for customer arrival
- Customer Service: consulting with costumers regarding any substitutions and ensuring satisfaction
Call Center Customer Service Representative
Convey Health Solutions
Yuma, AZ
08.2022 - 11.2022
- Responsible for managing members accounts and assisting with their prescription drug plan while ensuring quality
- Quickly and efficiently open customer accounts by accurately recording account data
- Maintain members accounts by processing member adjustments timely and professionally
Costumer Service
Lowe's Home Improvement
Yuma, AZ
10.2019 - 04.2020
- Validating loading tickets and processing orders and deliveries accurately
- Engaging in safe work practices and encouraging others to do the same
- Being friendly and professional, welcoming customers to Lowe's and helping with home improvement project needs
Education
High school diploma -
Kofa High School
Yuma, AZ05-2018
Skills
- Customer service
- Attention to detail
- Decision-making
- Planning and organization
- Customer relations
Languages
Spanish - Fluent
English - Expert
Timeline
Personal Shopper (in Store)
Walmart
03.2025 - 11.2025
Call Center Customer Service Representative
Convey Health Solutions
08.2022 - 11.2022
Costumer Service
Lowe's Home Improvement
10.2019 - 04.2020
High school diploma -
Kofa High School
Additional Information
Authorized to work in the US for any employer