Efren Carranza
Canyon Country,CA
Summary
Dynamic food service professional with extensive experience at The Arbour, excelling in customer service and team member training. Proven ability to enhance operational efficiency through effective communication and food safety knowledge, ensuring exceptional guest experiences. Recognized for streamlining processes that significantly reduced wait times during peak hours.
Overview
11
11
years of professional experience
Work History
Food Expeditor
The Arbour
Pasadena, CA
11.2022 - Current
Food Expeditor /server
The Arbour
Pasadena, CA
11.2022 - Current
- Coordinated timely delivery of food orders to ensure seamless service.
- Collaborated with kitchen staff to prioritize and streamline order preparation.
- Managed communication between servers and kitchen to enhance efficiency.
- Oversaw quality control of plated dishes before serving to guests.
Back Server/ Busboy
Water Grill
Los Angeles, CA
02.2021 - 12.2022
- Delivered exceptional service in fast-paced dining environment, ensuring guest satisfaction.
- Collaborated with kitchen staff to facilitate timely food delivery and presentation.
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Assisted in training new staff on proper serving techniques and restaurant protocols.
- Monitored table turnover rates, contributing to efficient service flow during peak hours.
Expo Runner
Drago Centro
Los Angeles, CA
07.2019 - 11.2021
- Coordinated timely delivery of food and beverage items to service stations during high-volume events.
- Oversaw inventory management, ensuring stock levels met operational demands throughout shifts.
- Trained new staff on efficient expo running techniques and best practices for customer service.
- Streamlined communication between kitchen and front-of-house teams to enhance service efficiency.
- Implemented process improvements that reduced wait times for guest orders during peak hours.
Back Server/ Food Runner
Patina Restaurant
Los Angeles, CA
04.2015 - 08.2018
- Assisted servers in delivering food and beverages to guests efficiently.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Supported kitchen staff by restocking supplies and preparing service items promptly.
- Collaborated with team members to ensure timely table turnover during peak hours.
Education
High School Diploma -
Twilight Adult School
Pasadena, CA06.2024
Skills
Customer service
Team member training
Guest service
Food safety knowledge
Kitchen support
Menu memorization
Timeline
Food Expeditor
The Arbour
11.2022 - Current
Food Expeditor /server
The Arbour
11.2022 - Current
Back Server/ Busboy
Water Grill
02.2021 - 12.2022
Expo Runner
Drago Centro
07.2019 - 11.2021
Back Server/ Food Runner
Patina Restaurant
04.2015 - 08.2018
High School Diploma -
Twilight Adult School