Efren Lopez-Medina
Seattle,WA
Summary
Detail-oriented and results-driven management professional with experience overseeing operations, maintaining accurate records, and ensuring compliance with organizational policies. Proven ability to manage sensitive information, analyze operational data, and improve process efficiency.
Overview
5
5
years of professional experience
Work History
Assistant Branch Rental Manager
Enterprise Mobility
Renton, USA
07.2023 - Current
- Leading sales performance plan that increased total revenue per unit by $5-$7 and branch growth by 12%, trained team members improved sale conversion rates by 12% across core protection products
- Enhanced operational processes, reducing contract errors by 25%, increasing data accuracy and improving workflows, leading to a 10% decrease in customer wait times during peak hours
- Managed operational efficiency and compliance, reducing uninsured losses by 15% through contract accuracy, damage documentation, and employee training
Management Trainee
Enterprise Mobility
Tacoma, USA
08.2021 - 06.2023
- Managed daily fleet operations of 150-200 vehicles, achieving 92-96% utilization of fleet inventory
- Boosted customer retention by 20% through targeted marketing, personalized rental experiences, and customer follow-up strategies
- Ensured 100% adherence to compliance during internal audits and risk reviews through support of branch efforts
Education
Master of Health Information Management -
University of Washington
Seattle, WABachelor of Arts - Healthcare Leadership
University of Washington
Tacoma, WASkills
- Quality assurance
- Business management
- Leadership and team development
- MySQL
- RStudio
- Critical thinking
Websites
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Assistant Branch Rental Manager
Enterprise Mobility
07.2023 - Current
Management Trainee
Enterprise Mobility
08.2021 - 06.2023
Master of Health Information Management -
University of Washington
Bachelor of Arts - Healthcare Leadership
University of Washington