EFTIKHAR ELSAID
.
Starkville,US
Summary
Dedicated professional with extensive experience in management and customer service. Demonstrates strong problem-solving skills and attention to detail, consistently enhancing customer satisfaction while managing multiple tasks in fast-paced environments.
Overview
1
1
Certification
20
20
years of professional experience
Work History
Walmart Associate
Walmart
Starkville, Mississippi
06.2026 - Current
- Welcomed customers with a friendly smile and engaging demeanor. and provided excellent customer service.
- Satisfied customers with quick, accurate service under tight deadlines.
- Bagged groceries to preserve product quality, ensured safe handling of fragile items, and maintained temperature control for frozen and perishable foods.
- Assisted in selecting items according to customer preferences.
- Cultivated positive relationships with grocery store personnel through consistent professionalism and friendliness.
- Monitored stock levels to guarantee product availability, facilitating a seamless shopping experience for customers.
- Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
GROCERY DELIVERY DRIVER
Instacart
Starkville, US
08.2022 - Current
- Delivered groceries accurately and on time, enhancing customer satisfaction.
- Managed multiple customer orders during busy hours. and managed delivery schedules effectively.
- Facilitated effective communication with customers to address needs and concerns.
FOOD DELIVERY DRIVER
Uber
Starkville, US
05.2021 - Current
- Delivered food promptly to customers in designated areas.
- Delivered food and shopped for orders, ensuring high quality and punctuality for customer satisfaction.
- Navigated delivery routes efficiently to ensure timely service. and handle customer interactions professionally.
- Navigated routes efficiently using GPS technology.
- Communicated with customers regarding delivery status and changes.
FOOD DELIVERY DRIVER
Doordash
Starkville, US
10.2019 - Current
- Delivered food promptly to customers using Uber’s mobile app.
- Managed daily deliveries to enhance speed and ensure customer satisfaction.
- Navigated efficiently through city streets using GPS technology.
- Resolved customer issues promptly while maintaining professionalism under pressure.
- Communicated with customers about delivery status and issues to ensure clarity and satisfaction.
GROCERY DELIVERY DRIVER
Walmart Spark
Starkville, US
08.2022 - 09.2025
- Navigated optimized delivery routes, achieving on-time grocery drop-offs.
- Pick and deliver orders with accuracy and speed.
- Loaded groceries securely in vehicle for safe transport.
- Delivered exceptional customer service, ensuring satisfaction and addressing inquiries promptly.
- Updated customers on order status and delivery details, enhancing communication and transparency.
MANAGER
Westside Market
Starkville, US
03.2007 - 07.2022
- Managed daily operations to maintain optimal inventory levels, achieving high accuracy and ensuring customer satisfaction.
- Streamlined inventory management processes, achieving substantial improvements in stock accuracy and reducing excess inventory.
- Analyzed sales data to identify trends, informing inventory decisions that improved stock turnover and minimized excess inventory.
- Addressed customer issues swiftly, improving service quality and customer experience.
- Executed strategic surveillance and loss prevention measures, minimizing losses and protecting assets.
- Implemented efficient cash audit processes, ensuring accurate financial reporting.
- Monitored financial transactions rigorously, maintaining accuracy in cash handling and minimizing discrepancies.
SERVER
No Way Jose
Starkville, US
06.2019 - 08.2019
- Maintained high customer satisfaction through attentive service and prompt resolution of concerns.
- Enhanced dining experiences by providing attentive and personalized customer service.
- Delivered exceptional table service while organizing dining area for optimal guest experience.
- Managed multiple tables while ensuring timely food delivery.
- Took orders accurately and communicated them to the kitchen staff.
MS STATE SECURITY GUARD
Event Operations Group
Starkville, US
09.2013 - 10.2013
- Ensured safety and security at campus events by monitoring activities and responding to incidents.
- Coordinated crowd control efforts and enforced campus policies to ensure safety.
- Monitored safety protocols during campus events to ensure a secure environment.
- Maintained safety and security at events on campus.
Skills
- Customer service
- Inventory management
- Product stocking
- Time management
- Organizational skills
- Multitasking
- Attention to detail
- Work ethic
- Team oriented
- Adaptability
- Problem-solving
- Critical thinking
- Leadership
- Professionalism
- Customer engagement
Certification
Food Handlers Permit
Timeline
Walmart Associate
Walmart
06.2026 - Current
GROCERY DELIVERY DRIVER
Instacart
08.2022 - Current
GROCERY DELIVERY DRIVER
Walmart Spark
08.2022 - 09.2025
FOOD DELIVERY DRIVER
Uber
05.2021 - Current
FOOD DELIVERY DRIVER
Doordash
10.2019 - Current
SERVER
No Way Jose
06.2019 - 08.2019
MS STATE SECURITY GUARD
Event Operations Group
09.2013 - 10.2013
MANAGER
Westside Market
03.2007 - 07.2022