Egan Fogerty
Holland,MI
Summary
Motivated and enthusiastic about making a productive, team based, and fun work environment. Excels at troubleshooting and is passionate about solving problems. Tech-savvy and a quick learner.
Overview
7
7
years of professional experience
Work History
Manager
Tommys Express Car Wash
Fort Myers, FL
04.2023 - 10.2024
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Resolved customer complaints promptly and professionally.
Shift Leader
Quality Car Wash
Holland, MI
08.2019 - 07.2022
- Educated customers about offerings, promotions and pricing to boost sales.
- Maintained positive working relationship with fellow staff and management.
- Handled escalated customer concerns and emergencies in absence of manager or supervisor.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Upheld company standards and compliance requirements for operations.
Volunteer
Harvest of Generosity
Holland, MI
06.2017 - 06.2022
- Planted, harvested, and donated crops in hot and hard-working environment.
- Established and maintained relationships with fellow volunteers and organizational stakeholders.
- Helped with prep, set up, and breakdown of community and public events.
Education
High School Diploma -
West Ottawa High School
Holland, MI05.2021
High School Diploma -
Career Line Tech Center
Holland05.2021
Bachelor of Science - Computer Science
Florida SouthWestern State College
Fort Myers, FLSkills
- Attention to detail
- Customer Service Management
- Interpersonal Relations
- Positive Attitude
- Training Assistance
- Problem-Solving
- Assigning Work
- Verbal and Written Communication
- Team Collaboration and Leadership
- Staff Development
- POS System Operation
- Professional Appearance
- Experience in Leadership
- Problem Resolution
- Relationship Building
Accomplishments
- Immediate Call to Action Award (Quality Car Wash)
- Brazilian Jiu Jitsu blue belt
Affiliations
- Remote Working
- Technology Systems
- Learning new things
- Golf
- Musician
- Brazilian Jiu Jitsu
- Physical Fitness
Timeline
Manager
Tommys Express Car Wash
04.2023 - 10.2024
Shift Leader
Quality Car Wash
08.2019 - 07.2022
Volunteer
Harvest of Generosity
06.2017 - 06.2022
High School Diploma -
West Ottawa High School
High School Diploma -
Career Line Tech Center
Bachelor of Science - Computer Science
Florida SouthWestern State College
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