Eduardo E Garcia
Administration
San Antonio,tx
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
1
1
year of professional experience
Work History
Administrative Manager
Funeraria Del Angel Trevino Cupples
08.2023 - 02.2024
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Facilitated successful cross-departmental collaborations, fostering positive working relationships between team members.
- Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
- Assisted in the development of strategic plans to achieve company objectives while maintaining a focus on excellent customer service delivery.
- Managed sensitive information discreetly, ensuring proper storage and disposal practices were followed at all times to maintain confidentiality compliance standards.
- Nurtured a positive work environment by addressing employee concerns promptly and fairly, fostering open communication channels between staff members at all levels of the organization.
- Streamlined communication processes within the organization, enhancing overall efficiency across departments by eliminating unnecessary delays or miscommunications among team members.
- Fostered strong relationships with external vendors/partners in order to negotiate favorable contract terms that benefitted both parties.
- Promoted a culture of continuous improvement by encouraging team members to propose innovative solutions for increased efficiency and effectiveness.
- Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Greeted visitors, employees and clients politely and professionally for excellent reception service.
- Verified customer information for orderly, up-to-date online systems.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Parish Administrator / Secretary
St. Clare Catholic Church
08/01/20 - Current
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Maintained organized filing system of paper and electronic documents.
- Coordinated communications, taking calls, responding to emails and interfacing with clients.
- Greeted visitors and directed to appropriate location or person.
- Sent and distributed mail and parcels.
- Ordered office supplies to purchase items and maintain appropriate levels.
- Scheduled meetings and sent invitations specifying time and location.
- Created and updated spreadsheets to track and report data.
- Managed multiple calendars and contacts using computer software.
- Managed staff calendars and coordinated travel, meeting and hotel accommodations.
- Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Handled incoming calls and directed callers to appropriate department or employee.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Responded to customer issues to provide immediate resolution and improve retention.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
- Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
- Reduced financial discrepancies by accurately analyzing and managing customer orders and invoices for various Fortune 500 companies.
Education
High School Diploma -
South San Antonio High School
San Antonio, TX06.1985
Skills
- Fundraising and Donations
- Sorting and Organizing
- Administrative Support
- Cleaning and Sanitizing
- Welcome Packet Preparation
- Positive Reinforcement
- Meeting and Event Planning
- Luncheon Set-Up
- Prayer Groups
- Teamwork and Collaboration
- Congregation Enrichment
- Email and Phone Etiquette
- Punctual and Dependable
- Strong Work Ethic
- Verbal and Written Communication
- Appointment Scheduling
- Valid Driver's License
- Customer Service and Support
- Attention to Detail
- Congregation Support
- Bulletin Preparation
- Social and Religious Assistance
- Tithe and Offering Collection
- Delivering Presentations and Speeches
- Activity Coordination
- Parent Communication
- Mail Sorting and Distribution
- Worship Song Instruction
- Activity Planning and Leadership
- Special Events
- Training and Mentoring
- Event Planning
- Clerical Support
- Filing and Recordkeeping
Additional Information
- attention to detail
- have added skills: floral designer
- Reliable Transportation
- Open availability
Languages
Spanish
Full Professional
Timeline
Administrative Manager
Funeraria Del Angel Trevino Cupples
08.2023 - 02.2024
Parish Administrator / Secretary
St. Clare Catholic Church
08/01/20 - Current
High School Diploma -
South San Antonio High School
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