Egle Cisneros
North Highlands,CA
Summary
A client-oriented leader with four years of experience in case management, enrollment, job development, and placement services. Possesses a thorough understanding of company policies and program elements to implement programming to meet goal attainment successfully. Maintains flexibility in assignments and responsibilities with a deep passion for serving others.
Overview
5
5
years of professional experience
Work History
Workforce Development Director
Sacramento Job Corps Center
06.2022 - 06.2024
- They improved performance metrics by analyzing data to identify areas of improvement within the organization. Program Year 2023 is ranking 20 out of 120 centers. Enrollment Services was ranked #1, Placement Services was ranked #16, and Work Based Learning ranked #19.
- As part of the Power Team for Career Transition San Francisco Region, trained other center managers and career transition specialists to follow compliance for placements per the Policy Requirement Handbook and Quality Assurance Plan.
- Fostered staff collaboration with trade instructors, career counselors, and career transition specialists to help students with career plans.
- Produced training materials for new staff such as training plans, binders, shadow period, and access to recorded training.
- Assisted with training and shared data collection, tracking, and reporting systems with staff to achieve measurable outcomes.
- Supported participant career pathway exploration, planning, progression, and attainment of credentials and industry certifications leading to employment.
- Conduct monthly audits to ensure compliance with policies and procedures to ensure data integrity.
- Implemented successful outreach campaigns targeting underrepresented populations, expanding access to valuable training resources and employment opportunities.
- Hosted 3 large job fairs with over 50 employers attending to bring together, Job Corps graduates, job seekers, and employers.
Career Transition Specialist
Sacramento Job Corps Center
03.2022 - 06.2022
- Identify potential jobs, schools, military, or other training program placements for separating graduates and former enrollees and conduct job development activities.
- Maintain a caseload of 50 students with weekly or monthly case note documentation.
- Maintain a Google Excel spreadsheet to track students on center and separated students.
- Directly place graduates and former enrollees to meet Department of Labor contractual placement goals; verify and document all placements according to requirements.
- Complete all required documentation in CTS-3G and individual folders for assigned graduates until their service period ends.
- Prepare placement reports and assist in the development of the contract's placement plan. As requested, conduct career support activities in support of centers and regional office efforts.
After School Program Coordinator
Life Skills Training And Educational Program
11.2020 - 03.2022
- Provide a safe, caring, and academically challenging environment for children to develop their self-esteem, creativity, and social skills with coordinated activities.
- Responsible for maintaining a well-balanced schedule of homework/tutoring, activities, crafts, organized playtime, and special events within a 3-hour time frame.
- Structured cultural lesson plans like Día De Los Muertos and African American Heritage Month, to enrich the minds of 20 students from the ages of 5 to 13.
- Conduct outreach to new and current residents to enlist as many children/teenagers as possible.
- Developed the most successful after-school program with a consistent weekly attendance of 10 or more students.
Director of Social Services
Life Skills Training And Educational Program-Lifesteps
11.2020 - 03.2022
- Empower residents from low-income seniors to multi-family sites to flourish with educational classes and resources to help them with personal growth.
- Educational classes must include at least 11 residents per site visit totaling a caseload of 55 residents a week.
- LifeSTEPS client assistance program is meant as a last resort for financial assistance, after exploring all other local resources like 211 or the Salvation Army
- Over 30 applications for rental, medical, and utility assistance were approved.
- Responsible for creating and maintaining caseloads of residents and maintaining weekly or monthly follow-ups via text, email, or phone calls.
- Structured employment system to get resident job opportunities by building fact sheets to create resumes and then connecting residents to Career One Stop.
Assistant Manager
Lucky Brand Jeans, Roseville Galleria
01.2019 - 01.2020
- Improved financial success of the store by implementing positive customer experiences with daily action plans to meet individual goals to exceed weekly, monthly, quarterly, and yearly store goals.
- Recruit, staff, and supervise new employees while driving expectations to ensure accountability for our day-to-day operations.
- Trained 5-15 associates to improve selling while enhancing customer service experiences.
- Trained multiple sales associates who became supervisors and assistant managers within months.
- Implemented all company policies, procedures, and guidelines to stand by the brand.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Education
Bachelor of Arts - Sociology
California State University of Sacramento
Sacramento, CA05.2017
Skills
- Case Management
- Employment/Career Counseling
- Training facilitation
- Bilingual
- Data entry
- Placement
Languages
Spanish
Native or Bilingual
Timeline
Workforce Development Director
Sacramento Job Corps Center
06.2022 - 06.2024
Career Transition Specialist
Sacramento Job Corps Center
03.2022 - 06.2022
After School Program Coordinator
Life Skills Training And Educational Program
11.2020 - 03.2022
Director of Social Services
Life Skills Training And Educational Program-Lifesteps
11.2020 - 03.2022
Assistant Manager
Lucky Brand Jeans, Roseville Galleria
01.2019 - 01.2020
Bachelor of Arts - Sociology
California State University of Sacramento
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