Egor Kapitonov
San Jose,CA
Summary
Dedicated Sales Associate with exceptional customer service and problem-solving skills. Proven ability to enhance shopping experiences, collaborate effectively, and manage time efficiently.
Results-driven individual skilled in time management and multi-tasking. Experienced in providing high-quality customer interactions, maintaining inventory, and supporting team initiatives to optimize store performance and enhance customer loyalty.
Overview
3
3
years of professional experience
Work History
Sales Associate
Kalinka Russian Food Store
09.2024 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Managed inventory levels, ensuring timely restocking of popular items.
- Processed transactions accurately using point-of-sale systems to maintain financial integrity.
- Provided exceptional customer service, resolving issues and ensuring satisfaction.
- Collaborated with team members to execute promotional displays effectively.
- Maintained cleanliness and organization of store layout to improve accessibility.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
Electrician
Self-employed
01.2023 - 08.2023
- Installed and repaired electrical systems in residential and commercial settings.
- Conducted routine inspections to ensure compliance with safety standards.
- Diagnosed electrical issues using testing equipment and troubleshooting techniques.
- Collaborated with team members to complete projects within deadlines.
Food Delivery Driver
DoorDash
08.2022 - 01.2023
- Delivered food orders efficiently, ensuring timely arrival and customer satisfaction.
- Navigated routes using GPS technology to optimize delivery times and reduce delays.
- Communicated effectively with customers regarding order status and delivery details.
- Maintained vehicle cleanliness and adherence to safety protocols throughout deliveries.
Education
High School Diploma -
AMGU
Russian Federation06-2021
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Client service
- Multi-tasking strength
- Reliable and punctual
- Cash handling
- Money handling
- Flexible schedule
- Cash register operation
- Stocking and receiving
Timeline
Sales Associate
Kalinka Russian Food Store
09.2024 - Current
Electrician
Self-employed
01.2023 - 08.2023
Food Delivery Driver
DoorDash
08.2022 - 01.2023
High School Diploma -
AMGU