Egypt Evans
Brooklyn,NY
Summary
Dynamic and compassionate healthcare professional with extensive experience at PT Of The City, adept in medical office administration and patient relations. Excelled in billing support and fostering positive patient experiences. Proven track record in improving patient care procedures and efficiently managing medical records. Skilled in venipuncture and upholding HIPAA compliance, contributing to enhanced patient trust and safety.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Receptionist
PT Of The City
12.2024 - Current
- Maintained current and accurate medical records for patients.
- Transcribed phone messages and relayed to appropriate personnel.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Received and routed laboratory results to correct clinical staff members.
- Prepared and processed patient referrals and transfer requests.
- Assisted with medical coding and billing tasks.
- Obtained payments from patients and scanned identification and insurance cards.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Processed medical insurance claims and payments.
Phlebotomy Student
Tia of Allied Health
08.2024 - 12.2024
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Packaged and shipped specimens to central lab daily.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Used personal protective equipment correctly to protect coworkers and patients.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Conducted venipuncture and other CT procedures.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Assisted in training and onboarding new phlebotomists.
- Performed laboratory tests to assist physicians in diagnosis.
- Provided guidance and support to laboratory personnel.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
HHA
Personal Touch Home Health Care
01.2022 - 02.2024
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Assisted disabled clients to support independence and well-being.
- Provided transportation and appointments management.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Utilized universal precautions and infection control principles in all aspects of care.
- Scheduled and coordinated medical appointments.
- Developed and implemented care plans for clients.
- Trained new staff members on best practices for home health care.
Education
High School Diploma -
Pocono Mountain West
Pocono Summit, PA06-2018
Skills
- Billing support
- Letter preparation
- Medical office administration
- Medical terminology
- Patient relations
- Telephone etiquette
- Records maintenance
- Patient identification
- Patient communication
- Sample handling
- Universal precautions
- HIPAA compliance
- Venipuncture
Certification
- PT - Phlebotomy Technician
- First Aid/CPR Certified
Timeline
Medical Receptionist
PT Of The City
12.2024 - Current
Phlebotomy Student
Tia of Allied Health
08.2024 - 12.2024
HHA
Personal Touch Home Health Care
01.2022 - 02.2024
High School Diploma -
Pocono Mountain West
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