Diligent with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.
Overview
5
5
years of professional experience
Work History
Receptionist
Dr Paladino Foot and Ankle Care Center
Bonita Springs
01.2026 - Current
Managed patient scheduling and appointment coordination to optimize clinic workflow.
Maintained accurate patient records and facilitated timely data entry into electronic health systems.
Assisted in front desk operations, ensuring efficient patient check-in and check-out processes.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Assist specialist during clinical exams and routine treatments(wound care, nail care, dressing changes).
Verify insurance eligibility, obtain authorizations, and assist with patient billing inquiries.
Maintain sterilization protocols, organize clinical supplies and ensure exam rooms are stocked.
Provide patient education on post procedure care and/or home foot care.
Sales Associate
Lonestar Portable Buildings
Los Fresnos, TX
06.2023 - 05.2025
Assisted customers in selecting appropriate portable building solutions, enhancing overall customer satisfaction.
Conducted product demonstrations, effectively showcasing features and benefits to potential buyers.
Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Collaborated with team members to optimize showroom layout, improving accessibility and customer engagement.
Trained new sales associates on company policies, product knowledge, and effective sales techniques.
Developed promotional strategies that increased foot traffic and boosted overall sales performance within showroom environment.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Solved customer challenges by offering relevant products and services.
Cashier
Autrey Pharmacy
Brownsville, TX
02.2021 - 10.2022
Processed customer transactions efficiently using point-of-sale systems.
Maintained accurate cash drawer balance through diligent cash handling practices.
Assisted customers with product inquiries, providing exceptional service to enhance shopping experience.
Collaborated with team members to ensure timely restocking of shelves and inventory management.
Trained new staff on operational procedures and customer service standards for consistent performance.
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Built relationships with customers to encourage repeat business.
Restocked and organized merchandise in front lanes.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Contributed to significant decrease in queue times by streamlining checkout process.