Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Timeline
Generic

Eider Ismael Guerrero Pineda

7409 Eastmoreland Rd,VA

Summary

Professional with strong interpersonal skills and ability to work in a team. Demonstrated experience in customer care. Passionate about continuous learning and creative problem-solving. Committed to excellence and efficiency in all assigned tasks.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Walmart
07.2023 - 05.2024

Customer service focused on spark driver delivery issues, like lost items, customer not available and also giving faq about the campany.

Customer Service Representative

Nordstrom
11.2021 - 03.2022

Customer service focused on advice on purchasing items online and the possible inconveniences associated with the purchases

Bilingual Customer Service Representative

Kohls Call Center
08.2020 - 10.2021

Customer service focused on credit card management, as well as virtual assistance for online purchases and all possible problems related to the products.

Education

Bachillerato -

Liceo santa barbara
12.2017

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking

Personal Information

  • Date of Birth: 08/27/99
  • Nationality: Colombian

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Customer Service Representative

Walmart
07.2023 - 05.2024

Customer Service Representative

Nordstrom
11.2021 - 03.2022

Bilingual Customer Service Representative

Kohls Call Center
08.2020 - 10.2021

Bachillerato -

Liceo santa barbara
Eider Ismael Guerrero Pineda