Eileen Gilmartin
Flanders
Summary
Results-oriented director in clinical information systems, recognized for leading successful EHR implementations that align with organizational goals. Proven ability to manage vendor relationships and optimize clinical workflows, fostering a culture of collaboration and innovation. Focused on delivering technology solutions that enhance patient care and operational excellence.
Overview
27
27
years of professional experience
Work History
Director, Clinical Information Systems: Application Support
Stony Brook University Hospital
01.2020 - Current
- Developed high-performing teams to align resources with organizational goals and enhance service delivery.
- Managed core clinical systems, ensuring reliable performance and robust end-user support to maintain operational continuity.
- Collaborated with clinical and business leadership to deliver technology solutions that advance strategic objectives.
- Led initiatives throughout system lifecycle from design to implementation and continuous improvement.
- Focused on operational excellence by optimizing workflows and driving data-driven decision-making.
- Managed vendor relationships, system enhancements, and financial performance effectively.
- Championed enterprise standards while fostering a culture of collaboration and innovation.
- Promoted customer-focused service initiatives that supported organizational growth and transformation efforts.
Assistant Director, Clinical Information Systems/Clinical Application Specialist/Solution Delivery Analyst
Stony Brook University Hospital
01.2018 - 07.2020
- Managed applications teams for build and configuration to enhance system functionality.
- Solved highly complex problems and developed unique solutions to improve application performance.
- Manages the development and planning of projects while monitoring the progress, assessing risk and formulating mitigation plans, identifying delays, and ensuring quality, on-time conversion with smooth integration.
- Partnered with executive IT leadership to develop and implement new request/release cycle process, ensuring streamlined operations.
- Design, build, planning and implementation of Delirium Assessment (NuDESC) pilot and house-wide rollout.
- Design, build, implementation of 40+ Interdisciplinary Plans of Care well ahead of deadline.
- Co-chaired enterprise-wide deployment of future orders, coordinating cross-functional teams.
Clinical Associate Professor
Stony Brook University: School of Health Technology and Management
01.2012 - 05.2018
- Promoted ethical practices in health care settings
- Leading and Managing Change in Clinical Information Systems, 2015-2017.
- Developed curriculum for health technology courses at Stony Brook University.
Director, Clinical Pathways
Stony Brook University Hospital
01.2005 - 01.2015
- Developed evidence-based clinical content for incorporation into Electronic Health Record, enhancing patient care quality.
- Developed evidence-based clinical content for incorporation into Electronic Health Record, enhancing patient care quality.
- Coordinated development of clinical pathways through extensive collaboration across service lines and departments, streamlining clinical content workflow.
- Oversight and management of departmental budget, policy and procedure development.
- Built clinical content for go-live of 300+ powerplans for CPOE conversion, supporting effective implementation and user adoption.
Teaching and Research Nurse II/III, Maternal-Newborn
Stony Brook University Hospital
01.1999 - 01.2005
- Supervision of Evening shift staff comprised of Registered Nurses, Clinical Assistants and Unit Clerks on Post-Partum Unit and Newborn Nursery.
- Managed staff scheduling, professional evaluations, performance programs, clinical competencies, conflict resolution, and disciplinary actions for all staff members.
- Chaired staff meetings and presented educational material to enhance staff knowledge and practice.
- Handled all charge nurse duties and provided assessment and direct patient care for newborns, post-partum, and post-surgical women.
- Investigate, provide follow-up and resolution reports for narcotics diversion and Patient Safety entries.
- Developed Joint Commission readiness packet to ensure compliance and preparedness among staff.
- Instructed neonatal resuscitation courses to equip healthcare staff with critical life-saving skills.
Education
Doctorate - Health Administration
Medical university of south carolina
Charleston, SCMS - Healthcare Policy and Management
Stony Brook university, School of health technology and management
Stony Brook, New YorkBS - Nursing
Stony Brook university, School of health nursing
Stony Brook, New YorkAAS - Nursing
MARIA COLLEGE OF ALBANY
Albany, New YorkSkills
- Cerner Millennium applications
- Clinical documentation
- CDS implementation
- Clinical systems management
- Project management
- Implementation leadership
- Application design
- Vendor management
- Regulatory compliance
- Policy development
- Data analysis
- Strategic planning
- Resource allocation
- Team management
- Problem-solving
- Effective communication
Accomplishments
- Designed and built diabetes management solutions (iCare award) which led to HANYS Award.
- Designed and built Palliative Care solution which led to a 71% increase in compliance with certification guidelines.
- Physician Clinical documentation lead culminating in Advanced Certification for Stroke Center, Heart Failure, Palliative Care, Mobile Stroke Unit.
- Panel speaker at Cerner Health Conference 2018: 'Driving System Change And Improving Patient Outcomes With Collaboration And Analytics Or Driving System Change With Analytics And The Quantitative Proof Points Of Its Impact'.
- Partnered with data abstractors to develop, build and implement eCQM and eQualityCheck.
- Partnered with Quality Improvement to develop electronic solutions for the following: Sepsis (iCare award), CAUTI, CLABSI.
- Designed and developed the Clinical Pathways program in conjunction with Quality Improvement, Nursing leadership, Risk Management, Pharmacy, Laboratory and the Chief Medical Officer.
- Lead the Maternal-Newborn unit into obtaining/maintaining NCC certification for the first time at Stony Brook.
References
Professional References Available Upon Request
Personal Information
Title: Director, Clinical Information Systems application support
Timeline
Director, Clinical Information Systems: Application Support
Stony Brook University Hospital
01.2020 - Current
Assistant Director, Clinical Information Systems/Clinical Application Specialist/Solution Delivery Analyst
Stony Brook University Hospital
01.2018 - 07.2020
Clinical Associate Professor
Stony Brook University: School of Health Technology and Management
01.2012 - 05.2018
Director, Clinical Pathways
Stony Brook University Hospital
01.2005 - 01.2015
Teaching and Research Nurse II/III, Maternal-Newborn
Stony Brook University Hospital
01.1999 - 01.2005
Doctorate - Health Administration
Medical university of south carolina
MS - Healthcare Policy and Management
Stony Brook university, School of health technology and management
BS - Nursing
Stony Brook university, School of health nursing
AAS - Nursing
MARIA COLLEGE OF ALBANY