Summary
Overview
Work History
Education
Skills
Timeline
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Eileen Hauptvogel

Forked River,NJ

Summary

Dedicated Certified Medical Assistant with over 11 years of experience in dynamic healthcare environments, demonstrating exceptional organizational skills and effective multitasking abilities. Known for a proactive approach to communication and problem-solving, consistently supporting patients and healthcare staff while adhering to best practices. Highly adaptable and capable of managing diverse responsibilities to enhance operational efficiency. Proficient in various EHR systems, including Athena, Amazing Charts, Meditech, Epic, Atlas, and ECW, ensuring seamless integration into any clinical setting.

Overview

24
24
years of professional experience

Work History

Regional Operations Manager

United Woundcare Institute
01.2025 - Current
  • Led cross-functional teams to enhance operational efficiency and support strategic initiatives.
  • Managed Graft and medical supply ordering for multiple teams and team members.
  • Notified team members of any new policies and procedures to be implemented.
  • Assisted new employees through training process.


Sept 2025 brought onto the PCOC Team as a Regional Director while continuing to support the CORE Team as previously

  • PCOC created workflow with my patient navigators to manage the discharges and making sure patients were seen in a timely manner.
  • Communicate with the Medical Director to review patients prior to being seen.
  • Manage staff and communicate updates on patient care


Oct 2025 brought into Garden State Specialty project to manage and support Dr Finnegan's office with the turnover from Axia management to UWI. I also continued with my prior projects.

  • Oversee staff
  • Transition various accounts to UWI
  • Communicate with billing during transition
  • Supply ordering
  • Patient care and communication
  • Implement the vascular project to start screening patients


Certified Medical Assistant

Premier Surgical and Premier Vein Center
12.2022 - 01.2025
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
  • Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.

Certified Medical Assistant

Deborah Specialty Physicians
04.2019 - 01.2022
  • Managed efficient patient intakes, collecting histories, documenting vital signs and updating charts using Athena EMR for 2 full time and 4 part time physicians
  • Fostered efficient office flow by preparing patient and equipment for treatment, anticipating providers needs
  • Assisted clinicians with in-office procedures, loop recorder implant/explant following surgery protocol
  • Implemented program and maintained supplies for procedure and had completed50+ procedures within first year
  • Compiled laboratory and testing reports, hospital notes and other pertinent data
  • Reorganized patient rooms and storage to be more efficient
  • Updated supply ordering system
  • Assisted front end staff with phone calls, check-in and check-out
  • Managed INR reporting with physician oversite for20-30 patients
  • Administered EKGs and Exercise stress tests
  • Trained incoming staff
  • Handled prescription refills and prior authorizations

Certified Medical Assistant

Our Family Practice- PCP
09.2015 - 03.2019
  • Readied patients to be seen by provider
  • Measured patients vitals, provided EKG, spirometry and diagnostic testing to be available to provider efficiently
  • Recorded all relevant medical data in Amazing Charts EMR
  • Administered vaccines including pediatric
  • Assembled, operated, cleaned and properly stored medical equipment and accessories
  • Handled prescription information and refills with any necessary prior authorizations
  • Completed patient forms
  • Performed a variety of administrative tasks
  • Spoke with patients regarding test results and communication with physician
  • Inventory manager for all medical supplies and vaccines
  • Assisted with procedures including colposcopy

Inventory Control, Customer Service

Bed Bath & Beyond
11.2010 - 09.2015
  • In charge of locating, pricing and allocation clearance items

Window Treatment Specialist

Ethan Allen
08.2004 - 02.2006
  • In charge of all design, ordering, processing and installation of custom window treatments
  • Worked with designers to implement designs

Assistant Manager

Modell's Sporting Goods
07.2002 - 07.2004
  • Opened3 new stores while in this position
  • In charge of hiring, scheduling and day to day running of store

Education

NCMA

Star Career Academy
Brick, NJ
08-2015

Associate of Arts - Business

Hillsborough Community College
Tampa, FL

Skills

  • HIPAA compliance
  • Patient scheduling
  • Specimens collection and processing
  • Medical terminology
  • Patient care
  • Clinical documentation
  • Vital sign monitoring
  • Sterilization techniques
  • Patient documentation
  • Inventory and supply management
  • Multitasking and organization
  • Basic life support
  • Inventory management
  • Medical records management
  • Conflict resolution
  • Triage assessment
  • Schedule coordination
  • Treatment setup
  • Workflow organization
  • Customer service
  • Direct patient care
  • Diagnostic procedures
  • Medical office administration
  • Procedure assistance
  • Patient relations
  • Appointment setting
  • Patient care coordination
  • Excellent interpersonal skills

Timeline

Regional Operations Manager

United Woundcare Institute
01.2025 - Current

Certified Medical Assistant

Premier Surgical and Premier Vein Center
12.2022 - 01.2025

Certified Medical Assistant

Deborah Specialty Physicians
04.2019 - 01.2022

Certified Medical Assistant

Our Family Practice- PCP
09.2015 - 03.2019

Inventory Control, Customer Service

Bed Bath & Beyond
11.2010 - 09.2015

Window Treatment Specialist

Ethan Allen
08.2004 - 02.2006

Assistant Manager

Modell's Sporting Goods
07.2002 - 07.2004

NCMA

Star Career Academy

Associate of Arts - Business

Hillsborough Community College