I am retired from a 38 year career with the NYS Workers Compensation Board. Upon retirement I was in charge of the Examining Unit of the Buffalo Office. I am seeking a part-time job to keep busy and seek additional income.
Overview
42
42
years of professional experience
Work History
Sales Associate
Carmichael & Reed Monument Co.
Warsaw, NY
10.2023 - 01.2024
Used technology resources to assist customers in locating and selecting items.
Assessed customer needs to provide assistance and information on product features.
Associate Claims Examiner - Grade 23
NYS Workers Compensation Board
Buffalo, NY
01.2017 - 09.2022
Assisted in developing new procedures related to the processing of claims.
Provided guidance on claim resolution processes to team members.
Generated reports summarizing claim activity for management review.
Attended meetings with senior management regarding changes in operational procedures or policies.
Beginning Office Worker to Sr Claims Examiner
NYS Workers Compensation Board
Buffalo, NY
07.1982 - 01.2017
Promoted 6 times in this time period.
Held assortment of jobs in the Claims Examining Field
Working with Customers, Insurance Companies, Law Offices, Medical Doctors to assist with benefits
Sergeant - E5
United States Army Reserve - 365th Evac
Niagara Falls, NY
04.1984 - 04.1990
Hospital Food Service - Assigned tasks and monitored progress of all kitchen personnel.
Education
Bachelor of Science - Business Administration And Management
State University College At Buffalo
Buffalo, NY
05-1988
Skills
Customer Assistance
Customer Needs Assessment
Offering Sales Support
Customer Engagement And Support
Affiliations
Running, Physical Fitness, Gardening and Veteran Affairs
Timeline
Sales Associate
Carmichael & Reed Monument Co.
10.2023 - 01.2024
Associate Claims Examiner - Grade 23
NYS Workers Compensation Board
01.2017 - 09.2022
Sergeant - E5
United States Army Reserve - 365th Evac
04.1984 - 04.1990
Beginning Office Worker to Sr Claims Examiner
NYS Workers Compensation Board
07.1982 - 01.2017
Bachelor of Science - Business Administration And Management