Eileen Madera
Jacksonville,NC
Summary
I am a dedicated, organized and methodical individual. I have good interpersonal skills, am an excellent team worker and am keen and very willing to learn and develop new skills. I am reliable and dependable and often seek new responsibilities within a wide range of employment areas.
Overview
11
11
years of professional experience
Work History
Crew Member
Dunkin' Donuts
06.2014 - 06.2015
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
Timeshare Sales Representative
Sliverleaf Resorts
06.2012 - 12.2013
- Reached or exceeded sales quotas and preset personal performance goals.
- Guided sales prospects on resort property tours and followed up with targeted sales presentations.
- Displayed high-level expertise with vacation and timeshare sales techniques and industry regulations.
- Developed top-tier negotiating skills and turned customer objections into sales opportunities.
Secretary
Ideal Office Center
06.2015 - 12.2017
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos and invoices.
- Maintained office supplies inventory by checking stock and ordering new supplies.
Personal Care Assistant
All Metro Health Care Agency
03.2016 - 12.2017
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Esthetician
Luxurious Beauty Barr
01.2018 - Current
- Fostered friendly, warm, and exceptional customer experience.
- Sterilized equipment for patient treatments.
- Recommended retail products for at-home use.
- Developed customized facial treatments for individual clients to address specific skin care needs.
Education
License - Skin Care
The Aesthetic Science Institute
Latham, NY08.2020
No Degree - Security And Protective Services
JPL Security Guard Training
1500 Central Ave, Albany, NY, 1220507.2017
High School Diploma -
Albany High School
Albany, NY06.2012
Skills
- 10 Years Excellent Customer Service
- 10 Years of Leadership
- 10 Years of Critical Thinking
- Self Starter
- Motivated
- Dependability
- Disciplined
- Integrity
- Reliable
- Organized
- Persuasive
Timeline
Esthetician
Luxurious Beauty Barr
01.2018 - Current
Personal Care Assistant
All Metro Health Care Agency
03.2016 - 12.2017
Secretary
Ideal Office Center
06.2015 - 12.2017
Crew Member
Dunkin' Donuts
06.2014 - 06.2015
Timeshare Sales Representative
Sliverleaf Resorts
06.2012 - 12.2013
License - Skin Care
The Aesthetic Science Institute
No Degree - Security And Protective Services
JPL Security Guard Training
High School Diploma -
Albany High School
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