EILEEN RACHEEL SOBERANIS
Tulsa
Summary
Hardworking employee with customer service, multitasking and time management abilities. Bilingual and strong. communications skills. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Patient Access Representative
Morton comprehensive
Tulsa
06.2023 - Current
- Managed insurance verification to confirm patient eligibility for services.
- Coordinated appointment scheduling to optimize provider availability and patient access.
- Facilitated patient check-in processes to ensure smooth clinic operations.
- Assisted patients with registration paperwork and insurance inquiries effectively.
- Applied HIPAA privacy and security regulations while handling patient information.
- Answered phones promptly in a professional manner.
- Scanned documents into electronic medical records system.
- Gained experience in medical, dental, and vision care practices.
- Able to access and control system ECW.
Seller Support Associate and Cashier
Bath and Body Works, Limited Brands
Tulsa
03.2023 - 06.2023
- Welcomed customers with a warm greeting at the entrance to create a friendly atmosphere. at entrance to create a welcoming atmosphere. to determine wants or needs.
- Answered store and merchandise questions and led customers to wanted items.
- Recommended merchandise to customers based on needs and preferences.
- Stocked shelves efficiently with new merchandise to maintain inventory levels. and supplies and organized displays to focus customer attention on specific items.
- Recommended merchandise tailored to customer preferences, resulting in increased customer satisfaction.
- Stocked shelves and organized displays to enhance product visibility and attract customer interest.
Cashier
New York Bagel Cafe
Tulsa
08.2022 - 06.2023
- Operated cash register and POS system to efficiently process cash, check, and credit card payments.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Responded to customer inquiries about products and services. and provided store information.
Cashier
McDonald's Restaurant
Tulsa
08.2021 - 12.2021
- Operated cash register and POS system, processing cash, check, and credit card payments accurately.
- Accepted payments and provided receipts and change, ensuring smooth transaction flow.
- Responded to customer inquiries in a professional manner. and provided store information.
Dental Receptionist
Dentista mariana
Tecpan De Galeana
12.2020 - 05.2021
- Verified, updated, and entered patient information into system to ensure accuracy and accessibility.
- Answered and managed incoming calls and emails, facilitating effective communication with patients.
- Collected payments from patients and arranged payment schedules, streamlining payment processes.
- Processed patient payments at point of service. from patients and arranged payment schedules.
Education
Memorial High School
Tulsa, OKSkills
- Insurance verification
- HIPAA compliance
- Patient identity verification
- Appointment scheduling
- Customer relationship management
- POS Software
- Meeting Sales Goals
- Product Demonstrations
- Customer loyalty
- Critical Thinking
- Microsoft Office
- Strong Communication and Interpersonal Skills
Timeline
Patient Access Representative
Morton comprehensive
06.2023 - Current
Seller Support Associate and Cashier
Bath and Body Works, Limited Brands
03.2023 - 06.2023
Cashier
New York Bagel Cafe
08.2022 - 06.2023
Cashier
McDonald's Restaurant
08.2021 - 12.2021
Dental Receptionist
Dentista mariana
12.2020 - 05.2021
Memorial High School