Eileen Rodriguez
Santa Monica,CA
Summary
Highly skilled Pharmacy Technician with extensive experience in drug inventory management, assisting pharmacists, and processing payments. Proven track record of accurately preparing and filling orders for patients with precise detail. Strong problem-solving skills and ability to troubleshoot malfunctioning equipment. Excellent customer service and communication skills, with a focus on supporting pharmacy operations and ensuring patient satisfaction.
Overview
10
10
years of professional experience
Work History
Pharmacy Technician
Cedars Sinai AHSP
Los Angeles, CA
12.2024 - Current
- Collaborated with team members to achieve target results.
- Trained and mentored new pharmacy technicians on operational procedures and best practices.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
Pharmacy Technician
Alto Pharmacy
Los Angeles, CA
02.2022 - Current
- Accurately prepare and fill orders for patients in a timely manner and with precise detail.
- Worked with team of in-house couriers and route them effectively to deliver to our patients on time.
- Perform quality control and prescription order consolidation in preparation for delivery; checking the complete details of the order, to ensure patients are receiving the medications.
Pharmacy Technician
Capsule Pharmacy
Los Angeles, CA
09.2023 - 12.2024
- Input patient and prescription information to produce product labels and assist in prescription filling process.
- Managed the daily operations of the pharmacy including receiving orders from wholesalers, stocking shelves and preparing medication for delivery or pickup.
- Selected appropriate medicine and measured dosages to fill prescriptions under pharmacist direction.
- Processed insurance claims and payments for medications.
Pharmacy Technician
Pharmaca/Medly
Santa Monica, CA
05.2021 - 01.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Trained new technicians to provide excellent customer service which resulted in higher customer satisfaction scores.
Pharmacy Technician
Playa Pharmacy
Playa Del Rey, CA
02.2016 - 05.2021
- Monitored company inventory to keep stock levels and databases updated.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Used Microsoft Word and other software tools to create documents and other communications.
- Worked flexible hours across night, weekend and holiday shifts.
- Improved operations through consistent hard work and dedication.
- Collaborated with team members to achieve target results.
- Worked with customers to understand needs and provide excellent service.
Education
Bachelor Of Film And Television - undefined
Los Angeles City College
Los Angeles, CA11.2024
Skills
- Drug inventory management
- Assisting pharmacists
- Processing payments
- Receiving incoming supplies
- Answering customer questions
- Medication dispensing
- Insurance Verification
- Problem-solving skills
- Insurance Billing
- Supporting pharmacy operations
- Troubleshooting malfunctioning equipment
- Ordering and stocking medications
Timeline
Pharmacy Technician
Cedars Sinai AHSP
12.2024 - Current
Pharmacy Technician
Capsule Pharmacy
09.2023 - 12.2024
Pharmacy Technician
Alto Pharmacy
02.2022 - Current
Pharmacy Technician
Pharmaca/Medly
05.2021 - 01.2022
Pharmacy Technician
Playa Pharmacy
02.2016 - 05.2021
Bachelor Of Film And Television - undefined
Los Angeles City College