Confident graphic designer seeking Internal Graphic Designer position with an eye for engaging, interactive experiences. Charismatic team player with well-rounded skills in organization, writing, sketching and research development. Hard working individual with a critical eye for detail, time management and solid problem-solving skills.
Hi, I’m
Eileen Torres Medina
Pensacola,United States
Summary
Overview
10
years of professional experience
1
Certification
Work History
Navy Federal Credit Union
Member Service Representative II - CCO
12.2021 - Current
Job overview
- Effectively servicing 100-150 members daily.
- Delivering exceptional customer service to every member by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Educated members about billing, payment and technical processes and procedures.
- Effectively communicated with members about account changes, new credit card products or services and potential product upgrades.
Starbucks
Barista Trainer
10.2014 - 01.2022
Job overview
- Collaborated on the No Straw Campaign for Pensacola Starbucks locations and two Panama City locations. Created poster design to advocate on not using straws and why; new no straw lids.
- Led new employee onboarding in small groups and one-on-one. Used positive and encouraging coaching to aid new partners to be confident in new role.
- Customized training strategies based on individual barista knowledge, experience and strengths.
- Set and achieved goals for professional development and advancement.
Education
Pensacola State CollegePensacola, FL
Bachelor of Science from Business And Management - Graphic Design
05.2021
University Overview
Community College of Rhode IslandWarwick, RI
Associate of Arts from Fine Arts
05.2014
University Overview
Savannah College of Art And DesignSavannah, GA
No Degree from Sequential Art
05.2012
University Overview
Skills
- Photoshop
- Illustrator
- Lightroom
- InDesign
- After Effects
- Web Design (HTML/CSS/JavaScript)
- Photography
- Painting
- Sculpture
- Bilingual - Spanish
Certification
- Certified 150-hour TEFL/TESOL, Bridge Education Group - Completed 30 June 2021
Timeline
Member Service Representative II - CCO
Navy Federal Credit Union
12.2021 - Current
Barista Trainer
Starbucks
10.2014 - 01.2022
Pensacola State College
Bachelor of Science from Business And Management - Graphic Design
Community College of Rhode Island
Associate of Arts from Fine Arts
Savannah College of Art And Design
No Degree from Sequential Art
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