Summary
Overview
Work History
Education
Skills
Language
Timeline
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Eiling Perez

Homestead,USA

Summary

Assertive, direct and friendly team player but exceeds as being a leader as well. I take pride in my skills and abilities I have developed over the years working as a sales associate and in management. I strive to give 100% and work towards favorable results. I believe in customer satisfaction and meeting their expectations and needs with warmth, professionalism and fondness.

Overview

17
17
years of professional experience

Work History

Store Associate

Michael's Arts & Crafts Store
Homestead, FL
05.2024 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options for personal clientele projects.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Processed returns and exchanges efficiently, adhering to company policies and procedures.
  • Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.

SALES ASSOCIATE

T.J. Maxx
Homestead, Fl
03.2022 - 03.2024
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Organized stockroom shelves according to size, color or style.
  • Handled customer complaints in a professional manner.

DRIVER

Uber Eats
Miami, Fl
03.2020 - 03.2022
  • Product and food pick up at various restaurants throughout Miami
  • Verification of orders on sites before proceeding to drop off at client's location
  • Inspect for wrong or missing items
  • Communication and customer service to clientele regarding their respective orders

KEY MANAGER

Pet Supermarket
Homestead, Fl
02.2019 - 03.2020
  • Animal check ups and feedings as well as enclosure maintenance
  • Merchant markdowns and freight
  • Provided excellent customer service to pet parents and assisted in finding the proper products that suits their needs and their pet's needs
  • Provided animal care advice
  • Operated cash register and processed bill transactions while complying with company policies
  • Performed opening and closing obligations and completed the correspondent paperwork
  • Committed to training new hires and leadership
  • Assisted at multiple locations when needed for inventory or managerial obligations

SALES ASSOCIATE

Tuesday Morning
Miami, Fl
03.2008 - 03.2019
  • Operating cash register to provide service upon check out to clientele and process bill transactions
  • Assembly and organization of products on shelves and certain areas throughout the store
  • Performance of inventory
  • Overall keep up appearance of store

PIZZA MAKER

MOD Pizza
Miami, Fl
04.2018 - 12.2018
  • Ingredient preparation, equipment maintenance, and visual organization of ingredients for clientele
  • Met customer satisfaction upon requests per client
  • Cleaning techniques such as mopping, polishing tables, chairs and floors, responsibly using cleaning liquids on corresponding surfaces
  • Store presentation per company requirements and needs

SUB MAKER

Subway
Miami, Fl
06.2017 - 04.2018
  • Operation of cash register and processed transactions
  • Product stocking, maintenance of kitchen equipment and followed company procedure on equipment performance
  • Overall cleanliness of restaurant

SALES ASSOCIATE

Kirkland's Home Décor
Cutler Bay, Fl
06.2012 - 06.2016
  • Sales Associate for 4 years and then promoted to Manager for 2 years
  • Managed inventory and visual merchandising
  • Merchant Markdowns and organization of products around facility
  • Performed and followed standard procedures on opening and closing shifts by completing the corresponding paperwork
  • Provided training to new hires and leadership
  • Maintained the importance of teamwork and customer satisfaction
  • Overall keep up of facility

Education

GED -

South Ridge Senior High School
Miami, FL

Skills

  • Customer Service
  • Phone Etiquette
  • Communication
  • Management and Leadership
  • Team Collaboration
  • Product Sales
  • Inventory Management
  • Bilingual

Language

Spanish
Native/ Bilingual
English
Full Professional

Timeline

Store Associate

Michael's Arts & Crafts Store
05.2024 - Current

SALES ASSOCIATE

T.J. Maxx
03.2022 - 03.2024

DRIVER

Uber Eats
03.2020 - 03.2022

KEY MANAGER

Pet Supermarket
02.2019 - 03.2020

PIZZA MAKER

MOD Pizza
04.2018 - 12.2018

SUB MAKER

Subway
06.2017 - 04.2018

SALES ASSOCIATE

Kirkland's Home Décor
06.2012 - 06.2016

SALES ASSOCIATE

Tuesday Morning
03.2008 - 03.2019

GED -

South Ridge Senior High School

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Eiling Perez