Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Eiling nodarse

South Miami,United States

Summary

Conscientious with experience solving problems creatively and using tact and diplomacy to achieve win-win outcomes. Team player comfortable in competitive, fast-paced environments. Effective in handling direct customer inquiries, implementing customer service policies and executing financial responsibilities.

Diligent skilled at listening to customers, exceeding productivity targets and maintaining current knowledge of company offerings. Solves problems quickly to retain customers and delivers high level of service in every interaction.

Overview

15
15
years of professional experience

Work History

Patient Access Representative

FIU Health
02.2024 - Current
  • Worked with patients to ascertain issues and make referrals to appropriate specialists.
  • Greeted and assisted patients with check-in procedures.
  • Stayed calm under pressure to and successfully dealt with difficult situations.

Security Guard

Frost Art Museum At FIU
03.2015 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • We also work the front desk supporting the costumer support team.

Customer Support Associate

Guimares Accounting Service
01.2010 - 02.2015
  • Provided primary customer support to internal and external customers.
  • Answered product and service questions, suggesting other offerings to attract potential customers.
  • Initiated follow-up phone calls to sellers concerning resolved issues to enhance platform experience.
  • Responded to customer requests for products, services, and company information.

Education

High School Diploma -

Polytechnic Institute " Amistad Cubano Sovietico"
Playa, City Of Miami . Cuba
02.2005

Skills

  • Typing 23 wpm
  • Knowledge in Microsoft office: Word, Excel
  • Team player
  • Coopetative Attitude
  • Team Training
  • Team leadership
  • Active Listening
  • Honest and Ethical
  • Secure Transportation

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Patient Access Representative

FIU Health
02.2024 - Current

Security Guard

Frost Art Museum At FIU
03.2015 - Current

Customer Support Associate

Guimares Accounting Service
01.2010 - 02.2015

High School Diploma -

Polytechnic Institute " Amistad Cubano Sovietico"

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Eiling nodarse