Eimmy Sarango
Houston,TX
Summary
Proven multitasker and team collaborator, excelled at IHOP by enhancing customer satisfaction and maintaining high service quality. Demonstrated exceptional customer service and cash handling skills, leading to efficient workflow and positive guest experiences. Skilled in creating a welcoming environment, reflecting strong work ethic and hospitality service expertise without compromising on quality control.
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
2
2
years of professional experience
Work History
Server
IHOP
03.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Receptionist
R&L Solutions
07.2023 - 08.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Maintained confidentiality of information regarding clients and company.
Cook
McDonald’s
08.2022 - 05.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
E.S.O - Ciencias
Hijas De San José
Zaragoza, Spain06.2021
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Memory retention
- Team collaboration
- Quality control
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Server
IHOP
03.2024 - Current
Receptionist
R&L Solutions
07.2023 - 08.2024
Cook
McDonald’s
08.2022 - 05.2023
E.S.O - Ciencias
Hijas De San José
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