Eissa Alyafai

BRONX

Summary

Detail-oriented Administrative and Operations professional with a background in Healthcare Administration and Financial Management. Proven track record in optimizing departmental workflows, budgetary planning, and multi-sector coordination within NYC Health + Hospitals. Skilled in data analytics, regulatory compliance, and staff supervision.

Overview

years of professional experience

Work History

Operations Manager & Bookkeeper

Deli Grocery (Family Business)

Bronx

01.2015 - Current

Administrative Supervision: Directed daily office operations and administration for 24-hour facility, optimizing staff scheduling to match workload and equipment availability.
Personnel Management: Supervised employees, conducted performance evaluations, and facilitated development for diverse rotating staff.
Records & Payroll: Developed systematic procedures for payroll management and record retention, ensuring alignment of labor costs with revenue forecasts.
Efficiency Optimization: Implemented high-velocity inventory systems and uniform record-keeping practices, reducing capital loss and improving work flow efficiency.

Finance & Operations Intern

NYC Health + Hospitals / Lincoln

Bronx

08.2025 - 12.2025

Operations Analysis: Analyzed workflows in Central Supply, Sterile, and Food Services; identified bottlenecks and modified processes to enhance Discharge-Before-Noon (DBN) metrics.
Budgetary Planning: Reviewed budget variances and conducted financial reconciliations for FY 2018–2025; analyzed chargebacks to identify lost revenue opportunities.
Regulatory Compliance: Validated Joint Commission readiness and patient-safety KPIs to ensure facility-wide adherence to official health care directives and policies.
Liaison & Coordination: Collaborated across Finance, Ambulatory Care, and Inpatient Operations to align departmental functions and achieve management objectives.
Systems Management: Utilized pivot table modeling and eMR-related data reviews to resolve insurance denials and streamline revenue cycle procedures.

Education

Bachelor of Science - Accounting and Economics

Lehman College

Bronx, NY

08-2026

Skills

Technical: Advanced Excel (Power Query, Financial Modeling), Microsoft Office Suite, Google Suite, QuickBooks, RStudio, eMR/Electronic Medical Records data analysis
Core Competencies: Budgetary Planning, Performance Evaluation, Workflow Optimization, Interpersonal Communication, Arabic (Native)
Data analysis

Certifications: Bloomberg Finance Fundamentals (BFF), Bloomberg Market Concepts (BMC), ESG Certification

Leadership

SHRM Lehman College Student Chapter – Bronx, NY President | January 2026 – May 2026

Strategic Coordination: Direct chapter initiatives and professional development workshops, serving as the primary liaison between the executive board, student body, and external community organizations.
Operational Budgeting: Manage chapter funds and resource allocation; prepare and rewrite operational manuals to standardize chapter procedures and style practices.

Timeline