Eivy Chapa
Lampasas,TX
Summary
Highly motivated, compassionate, and professional Medical Assistant with a solid foundation in patient care. Proven track record in fast-paced environments, demonstrating the ability to quickly adapt and provide meticulous attention to detail. Adept at multitasking and prioritizing patient needs, with strong emphasis on accuracy in routine and diagnostic procedures. Committed to lifelong learning and achieving goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Receptionist
BENNY BOYD AUTO GROUP
11.2021 - 08.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Retail Sales Manager
SPIDER MOUNTAIN BIKE PARK
11.2020 - 11.2021
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
- Boosted sales performance by implementing effective visual merchandising and store layouts.
- Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
- Maintained company's visual merchandise standards through general housekeeping and planograms.
- Addressed customer complaints professionally and efficiently, resulting in satisfied customers who continued to patronize the store.
- Managed inventory effectively to minimize stock shortages and ensure optimal levels of merchandise for maximum sales.
Home Health Aide
Visiting Angels Home Care
01.2020 - 11.2020
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Improved patient well-being by providing compassionate and attentive personal care.
Home Health Aide
Self Employed
09.2012 - 04.2017
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Reported unusual or urgent circumstances in patients' condition or environment immediately.
- Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
Substitute Teacher
Lampasas ISD
09.2012 - 04.2014
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
Education
High School Diploma -
AMERICAN SCHOOL
Lansing, IL05.2000
Skills
- HIPAA Compliance
- Customer Service
- Medical terminology knowledge
- Vital signs monitoring
- EMR / EHR
- Direct Patient Care
- Clinical Documentation
- Patient-focused care
- Data Entry
- Phlebotomy
- Electronic Medical Records
- CPR
- Immunization Administration
- Phlebotomy Techniques
- Specimens collection and processing
- Basic Life Support
- Electrocardiogram
Certification
- CCMA - Certified Clinical Medical Assistant
- BLS - Basic Life Support Certified
Timeline
Receptionist
BENNY BOYD AUTO GROUP
11.2021 - 08.2023
Retail Sales Manager
SPIDER MOUNTAIN BIKE PARK
11.2020 - 11.2021
Home Health Aide
Visiting Angels Home Care
01.2020 - 11.2020
Home Health Aide
Self Employed
09.2012 - 04.2017
Substitute Teacher
Lampasas ISD
09.2012 - 04.2014
High School Diploma -
AMERICAN SCHOOL
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