EJ Brodecky
Freeport,IL
Summary
Goal-oriented manager with distinguished experience in the automotive industry with proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
11
11
years of professional experience
Work History
Pre-Owned Sales Manager
Gregg Young Buick And GMC
2023.01 - Current
- Managed and merchandised pre-owned inventory
- Priced Inventory to current market
- Daily Trade Walks
- Monitored and mitigated wholesale losses
- Conducted daily and weekly sales meetings to develop sales policies/strategies
- Forecasted goals and objectives
- Hired, trained, and monitored performance of sales staff
- Conduct Daily 1on1s
- Customer Experience Focused
Finance Manager
McCarthy Auto Group
2019.10 - 2022.11
- Promoted new and used vehicle sales to exceed dealership volume, gross profit and customer satisfaction
- Leveraged eLeads, DriveCentric, DealerTrack, CUDL, AutoTrader, Routeone, vAuto, KBB and other resources to drive new and used vehicle sales
- Increase Gross Profit per Car Deal from $1500 to $4000
- Organized and Documented Customer Interactions via CRM
- Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers
- Maximized profitability by negotiating and structuring optimal automotive financing deals
- Ensured compliance with federal regulations and company policies regarding automotive financing transactions.
Internet Sales Manager
Baxter Auto Group
2018.11 - 2019.10
- Drove team revenue by selling new and pre-owned vehicles
- Qualified buyers by matching customers to vehicles, credit products, and vehicle protections
- Provided superior and individualized customer service.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns
- Kept detailed records of sales and contracts
- Increased internet closing percentage from 8% to 18%
- Responded to internet inquiries and phone calls in timely matter.
Sales Consultant
Gene Steffy Automotive
2017.11 - 2018.11
- Cold called 100 clients per day
- Promoted my self image to network for new customers
- Maximized Social Media to promote sales
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Followed up with existing customers to provide additional support and address concerns.
- Maintained sense of urgency in answering customer questions
- Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
Resource Developer
State of Nebraska, DHHS
2015.09 - 2017.10
- Worked with child care providers to develop support networks and multifaceted techniques focused on child safety.
- Interviewed providers, reviewed records and conducted assessments to evaluate child care facilities, processes, and procedures.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Reviewed and evaluated new and current programs to determine success and compliance with state, local and federal regulations and recommended necessary modifications.
- Conducted prompt and thorough investigations on referred child care fraud cases
Quality Assurance Specialist II
Nelnet
2013.10 - 2015.09
- Developed monthly, end-of-quarter and other statistical reports for leadership team and quality improvement programs.
- Educated employees on specific QA standards
- Monitored call quality and provided individual constructive feedback to enhance performance and address areas in need of improvement.
- Proactively identified solutions for customers experiencing repayment difficulties.
- Followed federal student loan servicing regulations and policies.
Education
Associate Of Business Administration -
Southeast Community College Area
Lincoln, NESkills
- Self-Motivated
- Attention to Detail
- Active Listening
- Good Telephone Etiquette
- Teamwork and Collaboration
- Analytical and Critical Thinking
- Problem-Solving
- Organization and Time Management
- Multitasking Abilities
- Dependable and Responsible
- Strong Closer
- CSI Expert
Timeline
Pre-Owned Sales Manager
Gregg Young Buick And GMC
2023.01 - Current
Finance Manager
McCarthy Auto Group
2019.10 - 2022.11
Internet Sales Manager
Baxter Auto Group
2018.11 - 2019.10
Sales Consultant
Gene Steffy Automotive
2017.11 - 2018.11
Resource Developer
State of Nebraska, DHHS
2015.09 - 2017.10
Quality Assurance Specialist II
Nelnet
2013.10 - 2015.09
Associate Of Business Administration -
Southeast Community College Area
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