Richard Bartlow
Arnold,Maryland
Summary
Accomplished Pre-Owned Sales Manager with a proven track record, enhancing sales team performance through expert coaching and strong negotiation skills. Achieved record sales by leveraging vehicle acquisition strategies and market trend analysis. Known for fostering customer relationships and driving profitability with a keen focus on pricing strategy.
Overview
23
23
years of professional experience
Work History
Pre-Owned Sales Manager
Bayside Auto Group
05.2023 - Current
- Trained and mentored sales staff, improving their product knowledge and negotiation skills, leading to higher gross and closing percentage.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Oversaw all aspects of the vehicle reconditioning process, coordinating tasks between departments efficiently to minimize turnaround time.
- Coordinated with service department to ensure all vehicles were thoroughly inspected and ready for sale, resulting in reduced customer complaints.
- Analyzed market trends and adjusted inventory levels accordingly, maximizing profitability while reducing days on lot.
- Collaborated with the General Sales Manager to set monthly sales targets and develop strategies to achieve them consistently.
Pre-Owned Sales Manager
Ourisman Chrysler Dodge Jeep Ram of Baltimore
06.2020 - 11.2022
- Set monthly/annual gross and volume records for the dealership and Ourisman Automotive.
- Trained and mentored sales team members, improving their product knowledge and negotiation skills, leading to higher gross and closing ratios.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Coordinated with service department to ensure all vehicles were thoroughly inspected and ready for sale, resulting in reduced customer complaints.
- Analyzed market trends and adjusted inventory levels accordingly, maximizing profitability while reducing days on lot.
Pre-Owned Sales Manager
Al Packer Ford
08.2016 - 06.2020
- Implemented targeted marketing strategies for the pre-owned inventory, resulting in increased visibility and faster turnover.
- Monitored inventory age closely, making strategic adjustments in pricing or promotion as necessary to reduce aged units quickly but profitably.
- Trained and mentored sales team members, improving their product knowledge and negotiation skills, leading to higher close rates.
- Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
- Analyzed market trends and adjusted inventory levels accordingly, maximizing profitability while reducing days on lot.
Finance Manager
Fitzgerald Mazda Mitsubishi
01.2013 - 08.2016
- Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers.
- Consistently achieved monthly performance targets through strategic planning and execution of the finance process.
- Ensured compliance with federal regulations and company policies regarding automotive financing transactions.
- Collaborated with sales managers to develop effective strategies for overcoming financial obstacles during vehicle negotiations.
- Demonstrated expertise in various financial products, creating tailored presentations for customers, showcasing the benefits of specific financing plans based on their unique needs.
Finance Manager/Pre-Owned Sales Manager
Tate Chrysler Dodge Jeep Ram
05.2009 - 01.2013
- Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers.
- Demonstrated expertise in various financial products, creating tailored presentations for customers, showcasing the benefits of specific financing plans based on their unique needs.
- Streamlined loan approval processes for enhanced customer experience and faster turnaround times.
- Analyzed market trends and adjusted inventory levels accordingly, maximizing profitability while reducing days on lot.
- Hired, trained and monitored performance of salespeople to establish sales quotas and manage sales goals.
Automotive Sales Consultant
Criswell Acura Audi of Annapolis
10.2007 - 05.2009
- Acura Salesperson of the month 7 times
- Audi Salesperson of the month 2 times
- Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
- Delivered exceptional customer service, addressing concerns and resolving issues promptly.
- Developed strong relationships with customers for repeat business and referrals.
Automotive Sales Consultant
Spirit Hyundai of Annapolis
12.2003 - 10.2007
- Team Leader from 2005-2007
- Salesperson of the month 23 times
- Trained newly hired Salespeople
- Assisted Sales Managers in closing deals
- 2006 Southern Region Walk Around Champion
Automotive Sales Consultant
Honda of Annapolis
08.2001 - 12.2003
- Salesperson of the month 9 times
- Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
- Delivered exceptional customer service, addressing concerns and resolving issues promptly.
- Developed strong relationships with customers for repeat business and referrals.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Education
High School Diploma -
Broadneck High School
Annapolis, MD05-1999
Skills
- Strong negotiation skills
- Vehicle acquisition
- Pricing strategy
- Sales process expertise
- Sales coaching
Timeline
Pre-Owned Sales Manager
Bayside Auto Group
05.2023 - Current
Pre-Owned Sales Manager
Ourisman Chrysler Dodge Jeep Ram of Baltimore
06.2020 - 11.2022
Pre-Owned Sales Manager
Al Packer Ford
08.2016 - 06.2020
Finance Manager
Fitzgerald Mazda Mitsubishi
01.2013 - 08.2016
Finance Manager/Pre-Owned Sales Manager
Tate Chrysler Dodge Jeep Ram
05.2009 - 01.2013
Automotive Sales Consultant
Criswell Acura Audi of Annapolis
10.2007 - 05.2009
Automotive Sales Consultant
Spirit Hyundai of Annapolis
12.2003 - 10.2007
Automotive Sales Consultant
Honda of Annapolis
08.2001 - 12.2003
High School Diploma -
Broadneck High School
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