Ekaterina Mirzadjanyan
Brooklyn,NY
Summary
Highly motivated sales associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
13
13
years of professional experience
Work History
STORE MANAGER
FASH-N-HOME FURNITURE STORE
2019.05 - Current
- Trained team members in successful strategies to meet operational and sales targets; Managed all aspects of store operations, including organization, maintenance and purchasing functions; Answered questions about store policies and concerns to support positive customer experiences; Resolved customer service issues promptly; Optimized store display and appearance via strategic merchandising; Complete routine store inventories;
SALES MANAGER
WEEKENDS ONLY FURNITURE STORE
2016.09 - 2019.05
- Increased monthly gross sales to exceeded goals for sales and profit margins; Managed day-to-day staffing and handled scheduling for all store employees; Collaborated with upper management to implement continuous improvements and exceed team goals; Resolved problems with high-profile customers to maintain relationship and increase return customers; Review and analyzing operational record and reports to project sales and determine profitability; Developed monthly team action plans and monitored progress.
RETAIL SALESPERSON
WEEKENDS ONLY FURNITURE STORE
2014.09 - 2016.09
- Displayed merchandise by arranging in appearing and orderly way to boost sales; Checked pricing, scanned items, applied discounts and printed receipts; Provided receipts to all customers according to store policies; Helped customers complete purchases locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
SALESPERSON
HOME DECOR FURNITURE STORE
2010.10 - 2012.04
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base; Educated customer on promotion to enhance sales; Greeted customers, helped locate merchandise and suggested suitable options
- Worked to build relationships with customers and built potential for additional sales.
Education
Master of Science - Economics And Management
Russian University of Cooperation And Management
06.2010
Skills
- Team leadership and coaching
- Strategic thinker
- Communicative, organized and punctual
- Excellent problem solving skills
- Adaptable in highly dynamic, changing situations
- Customer Service Management
- Report Generation
- Data Management
- Information Verification
- Telephone Reception
- Clerical Support
- Payment Processing
References
References available upon request
Languages
Russian
Native or Bilingual
English
Full Professional
Timeline
STORE MANAGER
FASH-N-HOME FURNITURE STORE
2019.05 - Current
SALES MANAGER
WEEKENDS ONLY FURNITURE STORE
2016.09 - 2019.05
RETAIL SALESPERSON
WEEKENDS ONLY FURNITURE STORE
2014.09 - 2016.09
SALESPERSON
HOME DECOR FURNITURE STORE
2010.10 - 2012.04
Master of Science - Economics And Management
Russian University of Cooperation And Management
Similar Profiles
Ozge TurhanOzge Turhan
Sales Data Analyst at Turhan Home Center, Furniture StoreSales Data Analyst at Turhan Home Center, Furniture Store
Kate DouglassKate Douglass
Beach House Interior Decorator at My Coastal Home Furniture StoreBeach House Interior Decorator at My Coastal Home Furniture Store
Paul KellumPaul Kellum
Furniture Delivery Driver at Ashley Furniture Home StoreFurniture Delivery Driver at Ashley Furniture Home Store