Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Rebecca Overholser

Sales Associate
Falling Waters,WV

Summary

Dynamic sales professional with experience at many communities and plans at DRB Homes, excelling in customer service and CRM proficiency. Successfully collaborated on promotional campaigns that enhanced sales performance and streamlined processes, leading to increased customer satisfaction. Known for building strong relationships and effectively managing high-stress situations to drive repeat business. In between sales jobs I have worked seasonal stints at Amazon as a driver, Door Dash Delivery Driver and painted houses until finding another sales position. Am seeking a career in Real Estate and am studying currently for the state and national exam. I believe that this job opportunity would help my get one step closer to that dream as I am a loyal and hard worker, but am currently working in sales outside the field. I welcome the chance to learn more about this position and company to see if we can mutually align for a prosperous future.

Overview

10
10
years of professional experience

Work History

Sales Associate

Schewels Home Furniture Store
12.2024 - Current
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Built relationships with customers to encourage repeat business.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.


Sales Associate

Spichers Appliances & Security
02.2024 - 08.2024
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Worked with E-Pass software to find product availability, warehouse location, and route the logistics for deliveries
  • Handled all Point of Sale Transactions

Senior Sales Assistant

DRB Homes
08.2015 - 11.2022
  • Collaborated with marketing team to create targeted promotional campaigns that boosted overall sales performance.
  • Used CRM to track and followup with customers after initial model visits to determine satisfaction and offer additional services such as product upgrades, lender information, and warranty guidance and to move them forward to the sale.
  • Provided excellent customer service by promptly addressing client inquiries and resolving any issues and set sales appointments for new home build and quick delivery home contracts.
  • Streamlined sales processes, resulting in increased efficiency and higher customer satisfaction rates.

Education

Real Estate Pre-License

Blue Ridge Community College
Martinsburg, WV
05-2023

General Studies

Tallahassee Community College
Tallahassee, FL
04-1992

Skills

  • Customer service
  • Teamwork and Event collaboration
  • Time management
  • CRM Proficient
  • Excellent people skills

Timeline

Sales Associate

Schewels Home Furniture Store
12.2024 - Current

Sales Associate

Spichers Appliances & Security
02.2024 - 08.2024

Senior Sales Assistant

DRB Homes
08.2015 - 11.2022

Real Estate Pre-License

Blue Ridge Community College

General Studies

Tallahassee Community College
Rebecca OverholserSales Associate