El-Hadj M. Keita
New York,NY
Summary
Results-oriented professional with extensive experience working in social services, providing support and guidance to individuals in need. Successful at cultivating relationships with clients and community members to achieve company goals. Highly-skilled in advocacy and working with people from diverse backgrounds. Devoted team player seeking a full-time position that offers professional growth and values strong communication, excellent time management, and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Outreach Specialist
Bowery Residents Committee
01.2022 - 05.2022
- Offered personalized support to New York City homeless population, helping connect each with available resources to restore self-sufficiency.
- Uploaded and maintained confidential client information into applicant tracking system and database.
- Provided around the clock support to the homeless in the NYC Subways, Penn Station, Grand Central Station, in partnership with the NYC City Department of Homeless Services, the MTA, Amtrak, Downtown Alliance, and the East Midtown Partnership.
- Maintained positive relationships and built trust with clients so that when the individual is ready to seek lasting shelter and safety, they know that they can turn to BRC for the help that they need.
Sales Associate
TheVend Rockefeller Center
08.2019 - 01.2021
- In tourist-heavy Rockefeller Center in New York City supported the retail business called "The Vend," these vending machines offered edible options such as gourmet sandwiches, salads and cookie dough, and non-edible items including clothing, shaving kits, and even an engagement ring.
- Provided excellent customer service to welcome existing, new, and potential customers.
- Organized and maintained vending machines appeal, to engage customers, and promote specific merchandise.
- Reviewed inventory and restocked vending machines to maintain product availability.
Outreach Volunteer
Central Baptist Church
04.2018 - 05.2019
- Advocated for donations servicing needs and funding at-risk groups as well as assisted in the gathering of clothes to support vulnerable communities.
- Reached out to nonprofits and other organizations to find funding for at-risk groups.
- Assisted key staff church members to plan outreach programs that increased new membership.
- Supported the planning of field trips that include sports activities and basketball games.
Peer Educator
Harlem United
08.2012 - 01.2014
- Conducted outreach, distributed safer sex kits, provided world-class HIV care, and supported many other healthcare needs in urban communities.
- Helped peers build self-confidence and motivation by providing positive reinforcement and feedback to communities effected by HIV.
- Supported the development of advocacy programs focused on social justice and and achieving health equality.
- Led community conversations on the stigma of HIV testing in immigrant populations and educated urban communities on the risk of unsafe sex and substance abuse.
Respite Care Worker
Center For Human Development & Family Services
08.2010 - 10.2012
- Assisted individuals, families, and communities by helping them advocate for their needs, foster a community of inclusion, and provide comprehensive services that leads to a quality of life filled with dignity and meaning.
- Reported changes in clients condition and health to supervisor.
- Maintained safe working environment through prevention of accidents, preservation of equipment and achievement of safe working practices.
- Designed and implemented various recreational activities to encourage socialization and aid clients in identifying potential.
Education
Bachelor of Arts - Business Management
Hofstra University
Hempstead, NY05.2002
Skills
- Community Relations
- Social Services
- Customer Relationship Management
- Educational Outreach Activities
- Sports Event Planning
- Client Engagement and Assistance
Basketball
Enjoy the basketball operations ecosystem with experience in intramural sports and continue to support extracurricular activities that add value to my love of the game.
Timeline
Outreach Specialist
Bowery Residents Committee
01.2022 - 05.2022
Sales Associate
TheVend Rockefeller Center
08.2019 - 01.2021
Outreach Volunteer
Central Baptist Church
04.2018 - 05.2019
Peer Educator
Harlem United
08.2012 - 01.2014
Respite Care Worker
Center For Human Development & Family Services
08.2010 - 10.2012
Bachelor of Arts - Business Management
Hofstra University
Similar Profiles
Adolfo GarciaAdolfo Garcia
Supervisor at Bowery Residents CommitteeSupervisor at Bowery Residents Committee
Yeasin RaniYeasin Rani
Homeless Outreach Specialist at Bowery Residents CommitteeHomeless Outreach Specialist at Bowery Residents Committee
GARY CHAPPELLEGARY CHAPPELLE
Maintenance Worker at Bowery Residents CommitteeMaintenance Worker at Bowery Residents Committee
JANICE BOLDING, MPA, CASAC-MJANICE BOLDING, MPA, CASAC-M
Counseling Supervisor at BOWERY RESIDENTS COMMITTEE – Chemical Dependency Crisis CenterCounseling Supervisor at BOWERY RESIDENTS COMMITTEE – Chemical Dependency Crisis Center
Sam KuperSam Kuper
Data Scientist at Acme Packet Inc.Data Scientist at Acme Packet Inc.