Summary
Work History
Education
Skills
Languages
Timeline
Generic

El-mahdi Sprague

Kalamazoo,MI

Summary

Dynamic and results-oriented professional with a proven track record at Compass Group Inc., where I enhanced customer satisfaction through exceptional service and strong multitasking abilities. Skilled in inventory management and guest engagement, I consistently delivered high-quality experiences in fast-paced environments. Leveraging strong work ethic and food safety practices, I significantly contributed to team success.

Offering friendly and professional demeanor, ready to learn and excel in dynamic restaurant environment. Brings understanding of effective table management and guest interaction, coupled with ability to quickly adapt to new tasks. Ready to use and develop communication and customer service skills in [Desired Position] role.

Work History

Server

Compass Group Inc.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.

Delivery Driver

Jimmy John's Sandwiches
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.

Education

High School Diploma -

Phoenix High School
Kalamazoo, MI
06-2017

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Customer service
  • Cleanliness standards
  • Food safety practices
  • Table bussing
  • Dining area maintenance
  • Allergy awareness
  • Beverage preparation
  • Inventory management
  • Tableside etiquette

Languages

English
Professional Working

Timeline

Server

Compass Group Inc.

Delivery Driver

Jimmy John's Sandwiches

High School Diploma -

Phoenix High School
El-mahdi Sprague