Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elaina Bergondo

Denver ,CO

Summary

Motivated professional with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

5
5
years of professional experience

Work History

Account Manager

Rolfson Oil
10.2023 - 04.2024
  • Managed and expanded a diverse client portfolio in the oilfield sector, boosting retention and driving sales.
  • Secured a major mining account, achieving record branch fuel sales through strategic negotiation.
  • Led technical presentations and developed tailored proposals, optimizing client engagement and operations.

Tasting Specialist & Events Coordinator

Vintages Wine
04.2022 - 09.2023
  • Led wine tastings and events, enhancing guest experience with expert knowledge of vintage wines in upscale settings.
  • Guided guests in wine pairings and selections, delivering personalized service that aligns with fine dining standards.
  • Collaborated in high-end bar environments to ensure seamless service and support for successful operations and events.

Server/VIP Cocktail Server

Terra Mae Appalachian Bistro
08.2021 - 05.2022
  • Provide exceptional service by anticipating guest needs, delivering personalized experiences, and maintaining a polished, professional demeanor in a fast-paced, upscale environment.
  • Expertly manage and serve a diverse range of fine dining menu items and crafted cocktails, ensuring accuracy, quality, and attention to detail in presentation and timing.
  • Build rapport with VIP guests, fostering repeat business and positive reviews by delivering memorable, attentive service and consistently exceeding expectations.

Research Assistant

SAU
08.2020 - 12.2021
  • Organic Chemistry Research: Conducted literature reviews, developed reaction models, and performed synthesis and isolation experiments. Presented findings, enhancing skills in data analysis, technical communication, and quality control.
  • Field Research: Assisted in excavation, identification, and preparation of dinosaur bones, contributing to scientific studies and museum exhibits with a strong focus on meticulous attention to detail and process adherence.

Undergraduate Chemistry Tutor

SAU
01.2019 - 01.2020

Tutored undergraduate chemistry students, simplifying complex concepts and developing study strategies improving academic performance.

Education

Bachelor of Arts - Chemistryt

SAU
Chattanooga, TN
05.2022

Skills

  • Customer Service
  • Attention to Detail
  • Food and beverage pairings
  • Menu presentation
  • Guest Engagement
  • Order Management
  • Safe Food Handling

Timeline

Account Manager

Rolfson Oil
10.2023 - 04.2024

Tasting Specialist & Events Coordinator

Vintages Wine
04.2022 - 09.2023

Server/VIP Cocktail Server

Terra Mae Appalachian Bistro
08.2021 - 05.2022

Research Assistant

SAU
08.2020 - 12.2021

Undergraduate Chemistry Tutor

SAU
01.2019 - 01.2020

Bachelor of Arts - Chemistryt

SAU
Elaina Bergondo