Open To Work
Elaina McAllister
Grove City,OH
Summary
Results-driven professional with a strong focus on customer engagement and administrative support. Proven ability to optimize workflows and enhance operational effectiveness while fostering positive relationships that drive repeat business and contribute to organizational success.
Overview
1
1
Certificate
9
9
years of professional experience
Work History
MOD/Front Desk Member Specialist
YMCA
Grove City, OH
04.2026 - Current
- Delivered customer service to members by answering questions and resolving issues promptly to enhance member experience.
- Facilitated membership enrollment and processed applications efficiently.
- Monitored health & safety, member satisfaction, risk management, and program coverage to ensure smooth center operations during assigned shifts.
Assembly Line Associate
Honda
Marysville, OH
08.2022 - 08.2025
- Maintained high levels of quality throughout the entire production process
- Collaborated with team members to ensure smooth business operation
General Store Manager
Scrubs and Beyond
Columbus, OH
04.2021 - 07.2022
- Recruited, hired, trained, supervised, evaluated, and managed staff members.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Fostered healthy team environments to promote collaboration and boost productivity.
General Store Sales Manager
Lucky Shoes
Columbus, OH
09.2017 - 12.2020
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving
- Established culture of friendly competition, maintaining top morale and motivating individuals to surpass goals.
- Mentored employees in management of complicated sales, complex issues and difficult customers.
Education
High School Diploma -
Clackamas High School
Milwaukie, OR05-1992
Skills
- Administrative operations management
- Team collaboration
- Microsoft Office proficiency
- Effective communication
- Problem-solving
- Training and mentoring
Accomplishments
- Highest Sales Revenue in the Lucky Shoes/New Balance Company in 2019
Certification
- Red-cross Certified-CPR,AED, and Fist Aid -2026
Timeline
MOD/Front Desk Member Specialist
YMCA
04.2026 - Current
Assembly Line Associate
Honda
08.2022 - 08.2025
General Store Manager
Scrubs and Beyond
04.2021 - 07.2022
General Store Sales Manager
Lucky Shoes
09.2017 - 12.2020
High School Diploma -
Clackamas High School