Elaine Diaz
Queens,NY
Summary
Seasoned HR professional with comprehensive experience in compliance, payroll, and employee relations. Skilled in developing HR policies, managing benefits administration, and enhancing HRIS integration, resulting in significant improvements in process accuracy and data integrity. Adept at fostering employee engagement and aligning HR strategies with organizational goals.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Sr. HR Generalist
New York Philharmonic
New York, NY
10.2025 - Current
- Developed and implemented HR policies for diverse workforce at renowned cultural institution.
- Facilitated employee onboarding and training initiatives to enhance staff integration.
- Managed employee relations issues to resolve conflicts and enhance workplace morale.
- Advised leadership on compliance with labor laws and regulations affecting operations.
- Coordinated performance management processes to align with organizational goals.
- Collaborated with cross-functional teams to address HR-related challenges effectively.
- Actively participated in meetings with other senior executives to provide insights from an HR perspective.
- Managed recruitment processes including job postings, interviewing candidates, onboarding new employees, and conducting exit interviews.
- Developed and oversaw training courses on sexual harassment and compliance workshops.
- Developed and implemented strategies that improved employee engagement and retention rates.
Payroll and Benefits Manager
NEBRASKALAND INC
Bronx, NY
03.2023 - 07.2025
- Managed payroll processing for all employees, ensuring timely and accurate payments.
- Coordinated payroll record audits, ensuring accuracy and compliance with standards.
- Oversaw 401K administration and bi-weekly reporting, ensuring 100% compliance with contribution records.
- Managed comprehensive benefits plans, driving a 25% cost reduction and enhancing retirement coverage.
- Led benefits program training for 200+ employees, increasing enrollment by 30%.
- Optimized HRIS platform integration, enhancing compliance tracking across 5 jurisdictions.
- Conducted new hire orientations and updated training materials, achieving 98% annual filing compliance.
HR, Benefits and Payroll Administrator
Congregation Rodeph Sholom
New York, NY
11.2022 - 02.2023
- Managed health/welfare enrollments and changes for 300+ employees with 100% accuracy.
- Tracked employee claims for disability and FMLA, achieving 15% reduction in processing errors.
- Coordinated annual open enrollment, enhancing ACA reporting and W2 issuance process.
- Processed and reconciled benefit invoicing, maintaining real-time regulatory compliance.
- Liaised with state and federal agencies on unemployment claims, achieving a 95% resolution rate.
- Implemented automated compliance audits across HRIS, resulting in a 20% boost in data integrity.
Human Resources Generalist
Graff Diamonds
New York, NY
07.2022 - 10.2022
- Managed recruitment processes for luxury retail talent, enhancing talent acquisition for high-end jewelry firm.
- Supported benefits, 401K, and PTO queries, increasing employee satisfaction by 15%.
- Approved timesheets and leave requests, ensuring on-time processing for payroll.
- Reviewed weekly payroll reports to identify and resolve discrepancies, ensuring accurate payroll processing.
- Conducted salary surveys and budget updates, maintaining competitive compensation structures.
- Reviewed policies and procedures for adherence to updated employment laws.
- Collaborated on HR tech integrations to streamline payroll and bolster compliance processes.
Human Resources/Office Manager
Academics West, LLC
New York, NY
10.2016 - 07.2022
- Managed employee onboarding processes and documentation for new hires.
- Managed benefit enrollment processes, providing employees with necessary information and support.
- Payroll using ADPRun, creating reports, uploading all files to SharePoint.
- Handle 401K enrollments.
- Coordinated employee training sessions and professional development initiatives.
- Facilitated performance review processes, ensuring timely tracking of employee evaluations.
- Developed and updated HR policies in compliance with regulations.
- Acted as a liaison between management and employees to address concerns.
- Created internal communication strategy utilizing newsletters, emails, and surveys to enhance employee engagement.
- Stay current on the company's organization structure, personnel policy, and federal and state laws regarding employment practices.
Education
Bachelor of Arts - Criminal Justice
John Jay College of Criminal Justice
New York05-2009
High school diploma -
Cathedral High School
New York06-2004
Skills
- Talent acquisition
- Policy implementation
- Employee relations management
- Performance management
- Training program development
- Benefits administration
- Benefits optimization
- Compensation strategy
- Labor law compliance
- HR compliance
- Organizational development
- Data analytics
- Diversity initiatives
- Employee engagement
- Team building
- Effective communication
- Background checks
Certification
Professional In Human Resources, SHRM-CP
Timeline
Sr. HR Generalist
New York Philharmonic
10.2025 - Current
Payroll and Benefits Manager
NEBRASKALAND INC
03.2023 - 07.2025
HR, Benefits and Payroll Administrator
Congregation Rodeph Sholom
11.2022 - 02.2023
Human Resources Generalist
Graff Diamonds
07.2022 - 10.2022
Human Resources/Office Manager
Academics West, LLC
10.2016 - 07.2022
Bachelor of Arts - Criminal Justice
John Jay College of Criminal Justice
High school diploma -
Cathedral High School