Summary
Overview
Work History
Education
Skills
Special Olympics coach for Fritztown Rebels team
Timeline
Generic

Elaine Dockery

Summary

Highly motivated [Type] Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

40
40
years of professional experience

Work History

Sales Associate

Walmart
08.2022 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Retail Department Manager

Walmart
03.1997 - 08.2022
  • Maintained a visually appealing department layout that effectively showcased products and enticed customers to make purchases.
  • Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
  • Led meetings with store management to discuss goals, challenges faced within the department as well as successful tactics to be implemented across the organization.
  • Ensured compliance with company policies, procedures, and safety standards throughout all aspects of department operation.
  • Implemented loss prevention measures that significantly reduced instances of theft or damage within the department.
  • Maximized profitability by optimizing pricing strategies, promotional activities, and product placements within the department.

Lithographer

United Sates Navy
01.1984 - 05.1995
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Excellent communication skills, both verbal and written.

Education

High School Diploma -

Fredericksburg High School
Fredericksburg, TX
05.1981

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Multi-tasking strength
  • Reliable and punctual
  • Decision-Making

Special Olympics coach for Fritztown Rebels team

I am one of the Special Olympics coach for Fritztown Rebels in Fredericksburg, TX. I coach bowling and golf for now and willing to coach another area if need be. My team is ACS and some others including my son Sammy who is developmental delayed.

Timeline

Sales Associate

Walmart
08.2022 - Current

Retail Department Manager

Walmart
03.1997 - 08.2022

Lithographer

United Sates Navy
01.1984 - 05.1995

High School Diploma -

Fredericksburg High School

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Elaine Dockery