Elaine Evangelista
Anchorage,AK
Overview
13
13
years of professional experience
1
1
Certification
Summary
Experience in automated logistics with three months of training and school and over two years of experience working at warehouses in various duty stations. Dedicated and dependable professional with over four years of experience as a Certified Nurse Assistant and nearly two years of leadership experience as a Team Lead at Walmart. Being able to lead a team to install digital shelf label throughout the store in just under a month. Strong background in patient care, team coordination, customer service, and fast-paced environments. Known for reliability, communication skills, and the ability to lead with empathy while maintaining high standards of safety, efficiency, and performance
Work History
Sales Team Supervisor
Walmart
Federal Way, WA
04.2024 - 12.2025
- Led sales team to achieve quarterly targets through strategic planning and performance monitoring.
- Helped led a team convert the store to have a digital shelf label.
- Developed training programs for new hires to enhance product knowledge and sales techniques.
- Analyzed sales data to identify trends, optimize strategies, and improve team performance.
- Implemented customer feedback loops to refine service offerings and boost client satisfaction.
- Coordinated cross-functional meetings to align sales initiatives with marketing campaigns and operational goals.
- Mentored junior staff on effective communication skills, resulting in improved customer interactions.
- Coordinated product training sessions to ensure all team members were well-versed in the features and benefits of each offering.
- Organized regular team-building events to foster camaraderie among staff members, leading to improved communication, cooperation, and morale across the department.
- Increased customer retention rates by fostering a supportive team environment focused on delivering exceptional service.
- Evaluated team performance metrics regularly to identify areas of improvement and implement corrective action plans as needed.
- Reduced employee turnover rates by developing a positive work culture based on mutual respect, collaboration, and professional development opportunities.
- Collaborated with other department managers to identify new opportunities for cross-selling products or services.
- Developed strong relationships with clients by prioritizing their needs and addressing any issues promptly.
- Managed a high-performing sales team that consistently exceeded revenue targets through diligent prospecting efforts and excellent relationship-building skills.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Sales Associate
Walmart
Federal Way, WA
01.2024 - 04.2024
- Cultivated relationships with customers to enhance satisfaction and loyalty.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Front Desk Agent
Hampton Inn By Hilton
Columbia, SC
04.2023 - 12.2023
- Managed guest check-in and check-out processes efficiently, ensuring smooth arrivals and departures.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly to enhance guest satisfaction.
- Trained new front desk staff on operational procedures, enhancing team performance and knowledge retention.
- Implemented hotel management software for booking and billing, improving accuracy in reservations and transactions.
- Developed relationships with local businesses to provide guests with recommendations and exclusive offers.
- Collaborated with housekeeping to maintain high cleanliness standards, contributing to positive guest experiences.
- Collected room deposits, fees, and payments.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.
Home Care Nurse
Comfort Keepers
Columbia, SC
01.2023 - 08.2023
- Administered medications and treatments according to patient care plans.
- Monitored vital signs and reported changes to healthcare team.
- Reduced hospital readmissions by closely monitoring vital signs, medication adherence, and overall wellness.
- Observed patient to chart and report changes in patient condition and adverse reactions to medications and treatments.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Certified Nursing Assistant
Palomar Health
San Diego, CA
05.2020 - 11.2022
- Provided compassionate care to residents, ensuring comfort and safety throughout daily activities.
- Monitored vital signs and reported changes in patient conditions to nursing team promptly.
- Maintained accurate documentation of patient interactions and progress in electronic health records.
- Collaborated with interdisciplinary teams to address residents' needs and improve care delivery processes.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
Certified Nursing Assistant
Carmel Mountain Rehabilitation and Healthcare
San Diego, CA
11.2019 - 03.2021
- Conducted routine checks on standard patient vitals, including blood pressure, oxygen level and heart rate.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Engaged with patient family and friends to provide courteous, efficient visit experience.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Repositioning patients as per patient’s care plan.
- Reporting any accidents and/or incidents that have happened on the shift that they have occurred.
Automated Logistical Specialist (92A)
United States Army
Fort Jackson, SC
07.2012 - 08.2018
- Utilized ordering, tracking and billing systems and associated processes.
- Researched issues to address shipping errors and packaging mistakes.
- Handled all departmental scheduling to maintain proper staffing for all shifts.
- Evaluated inventory levels to keep appropriate supply counts on hand at all times.
- Completed timely data entry of new orders, labeled containers and placed in accurate storage locations.
- Printed tickets, picked supplies and filled packages under tight deadlines.
- Worked with different customers to understands requirements and provide exceptional services.
- Developed team communications and information to share with our company commanders for meetings to expand work ethics.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start.
Education
Some College (No Degree) - Pharmacy Technology
Ashworth College
Norcross, GAHigh School Diploma - undefined
Mira Mesa High School
San Diego, CA06.2012
Skills
Calm and level-headed under duress
Infection control procedures
Grooming and bathing assistance
General housekeeping ability
Collecting vital signs
Understands medical procedures
Understands mobility assistance needs
Bilingual in English and Tagalog [Filipino]
Resource planning
Transportation management systems
Project planning and scheduling
Purchasing management
Friendly, positive attitude
Time management
Workplace safety
Warehouse asset oversight
Certification
- Certified Nursing Assistant
- CNA License
Timeline
Sales Team Supervisor
Walmart
04.2024 - 12.2025
Sales Associate
Walmart
01.2024 - 04.2024
Front Desk Agent
Hampton Inn By Hilton
04.2023 - 12.2023
Home Care Nurse
Comfort Keepers
01.2023 - 08.2023
Certified Nursing Assistant
Palomar Health
05.2020 - 11.2022
Certified Nursing Assistant
Carmel Mountain Rehabilitation and Healthcare
11.2019 - 03.2021
Automated Logistical Specialist (92A)
United States Army
07.2012 - 08.2018
Some College (No Degree) - Pharmacy Technology
Ashworth College
High School Diploma - undefined
Mira Mesa High School