Summary
Overview
Work History
Education
Skills
Certification
Timeline
GeneralManager

ELAINE LOPEZ

San Antonio,TX

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

14
14
years of professional experience
1
1
Certification

Work History

General Manager

Wingstop
08.2020 - 06.2025
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership
  • Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
  • Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.

SpEd Paraprofessional

Southside ISD
09.2016 - 06.2019
  • Provided one-on-one assistance for students with various disabilities, fostering an inclusive learning environment.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Prepared instruction materials, constructed bulletin boards, and set up work areas.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.

Teacher Assistant

Avance SA
09.2013 - 06.2014
  • Supported the lead teacher in developing curriculum materials, ensuring alignment with state standards and educational objectives.
  • Promoted a positive learning environment by establishing clear expectations and maintaining open lines of communication with students, parents, and staff.
  • Ensured the safety of all students by adhering strictly to school policies regarding proper supervision during class times as well as extracurricular activities.

Cashier

HEB Grocery Store
06.2011 - 08.2013
  • Accepted cash and credit card payments, issued receipts and provided change
  • Learned roles of other departments to provide coverage and keep store operational
  • Delivered high level of customer service to patrons using active listening and engagement skills

Education

Associate Of Arts - Psychology

Palo Alto College
San Antonio, TX
12.2016

High School Diploma - undefined

Southside High School
San Antonio, TX
05.2011

Skills

  • Microsoft Office expertise
  • Sales monitoring
  • Group and Individual Instruction
  • Positive attitude
  • Effective communication
  • Collaborative teamwork
  • Classroom management
  • Cleaning and sanitizing

Certification

  • Manager Food Handlers
  • TABC

Timeline

General Manager

Wingstop
08.2020 - 06.2025

SpEd Paraprofessional

Southside ISD
09.2016 - 06.2019

Teacher Assistant

Avance SA
09.2013 - 06.2014

Cashier

HEB Grocery Store
06.2011 - 08.2013

Associate Of Arts - Psychology

Palo Alto College

High School Diploma - undefined

Southside High School