ELAINE LOPEZ
San Antonio,TX
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
14
14
years of professional experience
1
1
Certification
Work History
General Manager
Wingstop
San Antonio, TX
08.2020 - 06.2025
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership
- Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
- Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
SpEd Paraprofessional
Southside ISD
San Antonio, TX
09.2016 - 06.2019
- Provided one-on-one assistance for students with various disabilities, fostering an inclusive learning environment.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Teacher Assistant
Avance SA
San Antonio, Texas
09.2013 - 06.2014
- Supported the lead teacher in developing curriculum materials, ensuring alignment with state standards and educational objectives.
- Promoted a positive learning environment by establishing clear expectations and maintaining open lines of communication with students, parents, and staff.
- Ensured the safety of all students by adhering strictly to school policies regarding proper supervision during class times as well as extracurricular activities.
Cashier
HEB Grocery Store
San Antonio, TX
06.2011 - 08.2013
- Accepted cash and credit card payments, issued receipts and provided change
- Learned roles of other departments to provide coverage and keep store operational
- Delivered high level of customer service to patrons using active listening and engagement skills
Education
Associate Of Arts - Psychology
Palo Alto College
San Antonio, TX12.2016
High School Diploma - undefined
Southside High School
San Antonio, TX05.2011
Skills
- Microsoft Office expertise
- Sales monitoring
- Group and Individual Instruction
- Positive attitude
- Effective communication
- Collaborative teamwork
- Classroom management
- Cleaning and sanitizing
Certification
- Manager Food Handlers
- TABC
Timeline
General Manager
Wingstop
08.2020 - 06.2025
SpEd Paraprofessional
Southside ISD
09.2016 - 06.2019
Teacher Assistant
Avance SA
09.2013 - 06.2014
Cashier
HEB Grocery Store
06.2011 - 08.2013
Associate Of Arts - Psychology
Palo Alto College
High School Diploma - undefined
Southside High School