Elaine Meier
Senior Front End Team Leader
North Canton,OH
Summary
Passionate Senior Front End Team Leader offering 22 years of success and experience in customer and personal service. Additional expertise includes time management, effective planning and computer literacy. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Love people.
Overview
22
22
years of professional experience
Work History
Senior Front End Team Leader
Giant Eagle
Pittsburg, PA
03.2000 - 06.2022
- Monitored cash drawers in 15 checkout stations to verify adequate cash supply.
- Prepared weekly employee work schedules for team members.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Trained team members in successful strategies to meet operational and sales targets.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Worked flexible hours across night, weekend and holiday shifts
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
- Worked effectively in fast-paced environments
- Cultivated interpersonal skills by building positive relationships with others
Education
High School Diploma -
06.1970
Skills
- Effective Working Relationships
- Time Management
- Opening and Closing Procedures
- Customer Inquiries
- Customer Service Process Improvement
- Problem-Solving Skills
- Motivational Leadership
- Effective Customer Service
- Listening Skills
- Credit Card Transaction Processing
- Recruitment and Training
Timeline
Senior Front End Team Leader - Giant Eagle
03.2000 - 06.2022
St Peters High School - High School Diploma,
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