Elaine Minaya
Brandon,FL
Summary
Specialty Department Supervisor with proven ability to drive company programs and engagement. Consistently engages customers using the SMART model and drives business results.
Overview
22
22
years of professional experience
Work History
Specialty Department Supervisor
Lowe's Home Improvement
04.2023 - Current
- Motivates associates to consistently deliver effective selling behaviors through coaching and recognition.
- Manages pipeline sales by reviewing IMS daily and following up with sales specialist to ensure customer needs are met.
- Host weekly Spotlight meeting and reviews sales wins and opportunities as well as employee engagement with LPP and Lowe's credit program.
- Promotes Lowe's credit program and am currently ranked #1 in the store with 91 applicants YTD.
- Maintains clean, safe and in stock department daily by utilizing time management skills and company safety protocols.
District Manager
Family Dollar
11.2016 - 04.2023
- Build positive and productive relationships with store and field leadership.
- Supervised 13-15 locations to enforce high-quality standards of operation.
- Met deadlines by proactively managing individual and team tasks and consistently following up on all compliance issues.
- Sourced, developed and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Produced great store standards and was the winner of Culture of Clean contest.
Loss Prevention Market Auditor
Family Dollar
09.2015 - 11.2016
- Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
- Collaborated with law enforcement to detain and prosecute theft perpetrators, appearing in court hearings to provide honest and full eyewitness testimony of events.
- Completed monthly audits to review Loss prevention policy and procedures and created action plans to address deficiencies.
- Analyzed reporting weekly to prioritize store visit needs in the region.
Performance Manager
Family Dollar
08.2014 - 11.2016
- Led teams to drive results and meet production, quality and safety goals.
- Monitored key performance indicators and built processes to support partner performance and growth.
- Helped leaders understand how to effectively manage inventory level, cycle counts and shrink.
Store Training Manager
Family Dollar
11.2001 - 09.2015
Skills
- Team Leadership
- Award winning Merchandising
- Operations Improvement
- Performance Tracking and Evaluations
- Employee Coaching and Motivation
- Conflict Management
- Recruiting & Interviewing
- Retail Inventory Management
- Multi unit management
Timeline
Specialty Department Supervisor
Lowe's Home Improvement
04.2023 - Current
District Manager
Family Dollar
11.2016 - 04.2023
Loss Prevention Market Auditor
Family Dollar
09.2015 - 11.2016
Performance Manager
Family Dollar
08.2014 - 11.2016
Store Training Manager
Family Dollar
11.2001 - 09.2015
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