Summary
Overview
Work History
Education
Skills
Timeline
Awards
Server

Elaine Owyoung

Berkeley,CA

Summary

Experienced customer relations employee, bringing skills in order management as well as pitching and upselling menu items. Consistently offer targeted recommendations to cater to individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Overview

2
2
years of professional experience

Work History

Server

Trailblazer's Craft Beer & Pizza
05.2025 - 08.2025
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Retail Associate

Panera Bread
10.2024 - 08.2025
  • Greet and assist customers in a friendly and timely manner
  • Take customer orders and process payments accurately
  • Handle customer inquiries and resolve any issues or concerns
  • Follow food safety and hygiene guidelines
  • Received more than 10 excellent reviews from customers for upholding the highest standards of cleanliness and staff conduct

Intern

Minor & Keene
10.2023 - 05.2024
  • Reviewed legal information and proofed documentation for errors.
  • Sorted over 40 legal documents, transferring them from paper to an online cloud, filing and case materials in clear, orderly systems.
  • Contacted clients to schedule appointments and discuss progress of cases.
  • Performed legal and general research, drafting memoranda, and correspondence.

Education

Associate of Science - English Literature

Sierra College
Rocklin, CA
05.2025

High School Diploma -

Bear River High
Grass Valley, CA
06-2024

Skills

  • Time management
  • Organizational skills
  • Retail Sales/Pitching
  • Customer Relations, Retention, and Consistency
  • Negotiation assistance
  • Research

Timeline

Server

Trailblazer's Craft Beer & Pizza
05.2025 - 08.2025

Retail Associate

Panera Bread
10.2024 - 08.2025

Intern

Minor & Keene
10.2023 - 05.2024

Associate of Science - English Literature

Sierra College

High School Diploma -

Bear River High

Awards

  • Bear River Scholar Athlete of the Year | 2024

Typically given to a student who excels both academically and athletically. While the exact criteria can vary by school, conference, or organization, the award historically recognizes 1 male and 1 female athlete from that years' graduating class. Earning a 4.2 weighted GPA and playing sports year-round for Bear River High, I was awarded Bear River Scholar Female Athlete of the Year 2024

  • Advanced Parliamentary Procedure MVP | 2024
  • AP Scholar with Honors | 2023 & 2024

Granted to students who receive an average score of at least 3.25 on all AP Exams taken, and scores of 3 or higher on four or more of these exams

  • Bear River Women's Soccer MVP | 2022 & 2024

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