ELAINE TREFREY
PASADENA
Summary
Compassionate individual with hands-on experience in many arenas with a strong background in leadership, customer engagement and professionalism. Known for addressing sensitive situations with compassion and integrity while fostering strong relationships. Brings strong problem-solving skills and a proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Caregiver
Foothill HomeCare Partners
Sierra Madre, CA
03.2024 - Current
- Assist clients with daily living activities to enhance quality of life.
- Provide companionship and emotional support to individuals in care.
- Maintain cleanliness and organization within client living spaces.
- Address confidential and sensitive situations, maintaining a high standard of professionalism and integrity.
- Assist with dressing guidance, grooming, meal preparation, and medication reminders.
- Transport individuals to events and activities, medical appointments, and shopping trips.
- Manage multiple clients appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
Pro Sales Associate
The Home Depot Inc
Monrovia, CA
01.2020 - 09.2023
- Exceeded sales targets through consultative customer engagement and product knowledge.
- Trained and mentored new associates to enhance team performance and service quality.
- Utilized point-of-sale systems to process transactions accurately and efficiently.
- Fostered strong customer relationships, resulting in repeat business and customer loyalty.
- Provided exceptional after-sales support, addressing customer concerns promptly and professionally.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Contributed to event marketing, sales and brand promotion.
- Recorded accurate and efficient records in customer database.
Lead Teacher
Pasadena Day Nursery
Pasadena, CA
08.2014 - 06.2019
- Assessed student performance, providing targeted feedback to improve academic outcomes..
- Mentored junior teachers, fostering professional growth and collaboration in educational practices.
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Planned and implemented different daily activities and lesson plans to enhance overall development and growth of every student.
- Guided student teachers and teaching aides in classroom management, leading by example and thoroughly answering questions.
Education
Bachelor of Science - Child Development & Preschool Administration
California State University, Los Angeles
Los Angeles, CASkills
- Respectful, patience and courtesy
- Time management & communication
- First aid and safety
- Public pool safety knowledge
- File and record management
- Computer & phone skills
- Problem-solving abilities
- Lifeguard & water safety training
Certification
Previous Lifeguard and Water Safety Instructor Training
Typing speed 50 wpm
Timeline
Caregiver
Foothill HomeCare Partners
03.2024 - Current
Pro Sales Associate
The Home Depot Inc
01.2020 - 09.2023
Lead Teacher
Pasadena Day Nursery
08.2014 - 06.2019
Bachelor of Science - Child Development & Preschool Administration
California State University, Los Angeles