Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ELAINE TREFREY

PASADENA

Summary

Compassionate individual with hands-on experience in many arenas with a strong background in leadership, customer engagement and professionalism. Known for addressing sensitive situations with compassion and integrity while fostering strong relationships. Brings strong problem-solving skills and a proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Caregiver

Foothill HomeCare Partners
Sierra Madre, CA
03.2024 - Current
  • Assist clients with daily living activities to enhance quality of life.
  • Provide companionship and emotional support to individuals in care.
  • Maintain cleanliness and organization within client living spaces.
  • Address confidential and sensitive situations, maintaining a high standard of professionalism and integrity.
  • Assist with dressing guidance, grooming, meal preparation, and medication reminders.
  • Transport individuals to events and activities, medical appointments, and shopping trips.
  • Manage multiple clients appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.

Pro Sales Associate

The Home Depot Inc
Monrovia, CA
01.2020 - 09.2023
  • Exceeded sales targets through consultative customer engagement and product knowledge.
  • Trained and mentored new associates to enhance team performance and service quality.
  • Utilized point-of-sale systems to process transactions accurately and efficiently.
  • Fostered strong customer relationships, resulting in repeat business and customer loyalty.
  • Provided exceptional after-sales support, addressing customer concerns promptly and professionally.
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge.
  • Contributed to event marketing, sales and brand promotion.
  • Recorded accurate and efficient records in customer database.

Lead Teacher

Pasadena Day Nursery
Pasadena, CA
08.2014 - 06.2019
  • Assessed student performance, providing targeted feedback to improve academic outcomes..
  • Mentored junior teachers, fostering professional growth and collaboration in educational practices.
  • Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
  • Maintained patience and level-headedness in diverse situations to support student development and personal growth.
  • Planned and implemented different daily activities and lesson plans to enhance overall development and growth of every student.
  • Guided student teachers and teaching aides in classroom management, leading by example and thoroughly answering questions.

Education

Bachelor of Science - Child Development & Preschool Administration

California State University, Los Angeles
Los Angeles, CA

Skills

  • Respectful, patience and courtesy
  • Time management & communication
  • First aid and safety
  • Public pool safety knowledge
  • File and record management
  • Computer & phone skills
  • Problem-solving abilities
  • Lifeguard & water safety training

Certification

Previous Lifeguard and Water Safety Instructor Training

Typing speed 50 wpm

Timeline

Caregiver

Foothill HomeCare Partners
03.2024 - Current

Pro Sales Associate

The Home Depot Inc
01.2020 - 09.2023

Lead Teacher

Pasadena Day Nursery
08.2014 - 06.2019

Bachelor of Science - Child Development & Preschool Administration

California State University, Los Angeles
ELAINE TREFREY