Elaine Williams
Tonganoxie,KS
Summary
Talented Sales Associate with a background in collaborative coding, effective at multi-tasking and maintaining a friendly attitude under pressure. Efficiently builds loyalty and long-term relationships with customers while consistently achieving individual and team sales goals. Enthusiastic with a positive attitude looking to use 8+ years of skills in customer relations and problem resolution to deliver world-class service in a challenging environment.
Overview
10
10
years of professional experience
Work History
Lead Bartender/Service Professional
Longhorn Steakhouse
Kansas City, KS
04.2019 - Current
- Demonstrated responsible alcohol serving practices by checking guest identification and ensuring that guests were not over served
- Helped resolve guest problems by remaining positive, friendly and respectful.
- Evaluated needs of departments and delegated tasks to optimize overall production.
Product Specialist
Nebraska Furniture Mart
Kansas City, KS
10.2017 - 01.2019
- Assisted clients in understanding their available options and helped them select the right service plans for their needs
- Effectively communicated with other employees and upper management to ensure complete care of customers
- Emphasized the specific product features that would stand out to customers, showing them product limitations and capabilities.
Server
Danny's Bar & Grill
Kansas City, KS
01.2017 - 09.2017
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
- Demonstrated genuine hospitality while greeting and establishing rapport with guests
- Provided friendly and attentive service.
Server
Lone Star Steakhouse
Kansas City, Kansas
07.2016 - 01.2017
- Consistently provided professional, friendly and engaging service
- Displayed enthusiasm and knowledge about the restaurant's menu and products
- Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
Retail Sales Associate
Nike Factory Store
Kansas City, KS
04.2014 - 07.2015
- Developed positive customer relationships through friendly greetings and excellent service
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests
- Answered product questions with up-to-date knowledge of sales and store promotions.
Education
Associate of Science -
Kansas City Kansas Community College
2017
High School Diploma -
Tonganoxie High School
2015
Skills
- High attention to detail and accuracy
- Top organizational skills
- Courteous and professional demeanor
- Excellent people skills
- Committed team player
- Goal oriented
- Task Prioritization
- IT Solution Building
- Cross-Functional Teamwork
Timeline
Lead Bartender/Service Professional
Longhorn Steakhouse
04.2019 - Current
Product Specialist
Nebraska Furniture Mart
10.2017 - 01.2019
Server
Danny's Bar & Grill
01.2017 - 09.2017
Server
Lone Star Steakhouse
07.2016 - 01.2017
Retail Sales Associate
Nike Factory Store
04.2014 - 07.2015
Associate of Science -
Kansas City Kansas Community College
High School Diploma -
Tonganoxie High School
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