Elanna Mills
Waller
Summary
Attentive and goal focused, and brings a successful approach to cultivating complex best practices to meet organizational and regulatory expectations. Detail oriented focus on achieving expected outcomes. Enthusiastic, hard worker with expertise in cultivating lucrative client relationships and implementing better processes and procedures.
Overview
5
5
years of professional experience
Work History
New Home Sales Consultant
Lennar
05.2025 - Current
- Guided clients through home buying process, ensuring understanding of features and benefits.
- Developed strong relationships with customers to foster trust and loyalty in sales.
- Conducted market analyses to identify competitive pricing and enhance sales strategies.
- Collaborated with construction teams to ensure timely delivery of homes and customer satisfaction.
New Home Sales Consultant
Starlight Homes an Ashton Woods Company
07.2023 - Current
- Coordinated appointments to show tenants and buyers prospective homes.
- Developed new business and managed new and existing clients.
- Generated leads for sales and rental properties through cold calls and referrals.
- Prepared thorough reports outlining plan performance.
- Analyzed data to uncover insights and identify key opportunities to inform strategic decisions.
Marketing Manager
Saratoga Homes
03.2023 - 07.2023
- Developed social media marketing strategies to help brand company and increase sales
- Represented company at local and trade association meetings to promote products
- Conducted thorough market research to obtain detailed understanding of consumer needs and trends
- Engaged weekly with management teams, construction contractors and clients to communicate and evaluate project status results
- Compiled listings of new developments and met with clients on location to highlight area features that satisfy home-buying needs
- Prepared representation contracts, purchase agreements and closing statements
Leasing Professional /Assistant Manager
Greystar
06.2022 - 02.2023
- Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features
- Contacted and followed up with tenants on renewal notices
- Encouraged prospective tenants to fill out applications after property tours
- Analyzed market trends to adjust pricing strategies, maximizing rental income while remaining competitive.
- Coordinated move-ins and move-outs efficiently, minimizing vacancy periods between tenants.
- Collected rent and tracked resident payments and information in computer system.
Leasing Consultant
Adara Communities
08.2021 - 05.2022
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, and quickly resolving issues
- Contacted and followed up with tenants on renewal notices, and prospects on their apartment hunt journey
- Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features
- Assisted in tenant onboarding, ensuring compliance with leasing agreements and company policies.
Education
High School Diploma -
Cypress Lakes High School
Katy, TXAssociate of Applied Science - Accounting
Lone Star College
Houston, TXBBA - Accounting
Texas A&M University
College Station, TXSkills
- Analytical Thinking
- Client Engagement
- Goal Setting
- Work Planning and Prioritization
- Continuous Improvement
- Attention to Detail
- Sales closing
- Customer relationship management
- Microsoft outlook, word, powerpoint, and Excel
- Multitasking Abilities
- Mentor New Hires
Accomplishments
- Successfully completed Mentorship Program with Starlight Homes and trained new hires.
- Consistently maintained high customer satisfaction ratings.
- At Banana Republic I had received the a prize twice in a row signing up the most credit cards.
- Stein Mart and Aerie I received the award for Best Customer service.
- Aerie got countless number of compliments on my customer service.
- Westmount at Eldridge (Greystar Managed) first month got 3 leases.
- Westmount at Eldridge (Greystar Managed) received excellent reviews on customer service.
Timeline
New Home Sales Consultant
Lennar
05.2025 - Current
New Home Sales Consultant
Starlight Homes an Ashton Woods Company
07.2023 - Current
Marketing Manager
Saratoga Homes
03.2023 - 07.2023
Leasing Professional /Assistant Manager
Greystar
06.2022 - 02.2023
Leasing Consultant
Adara Communities
08.2021 - 05.2022
High School Diploma -
Cypress Lakes High School
Associate of Applied Science - Accounting
Lone Star College
BBA - Accounting
Texas A&M University