Elara Chan
East Orange
Summary
Management professional with strong background in team leadership and operational oversight. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
7
7
years of professional experience
Work History
Assistant Manager
J.Crew
02.2025 - Current
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Receptionist, Authorization Specialist
NÜVA Smile Dental Office
04.2024 - Current
- Preparing patient charts and providing a treatment plan for the dental staff; communicating with dental insurance providers for co-pay; complete authorizations and referrals services, monitor billing documentation, verify patient insurance eligibility, and submit dental procedures to insurance company for approvals and mediate conflicts involving approval discrepancies
Service Committee Member
The National Council of Negro Women Inc.
03.2021 - Current
- Implement creative programs and events in support of ethnic minorities for Suicide Prevention, Breast Cancer Awareness etc
Interior Designer
Lee's Innovative Touch
08.2020 - Current
- Founder and active CEO of a start-up Interior Design company that's based on planning and implementing design projects
Keynote speaker and advocate
Open My Eyes (OME)
03.2020 - Current
- Company Overview: Documentary-based nonprofit that speaks out against social issues
- Documentary-based nonprofit that speaks out against social issues
Assistant Store Manager
Alba Boutique
07.2023 - 04.2024
- Work closely with team members in order to organize, plan and implement strategies to propel sales and customer service
Visual Merchandiser
J.Crew
02.2023 - 04.2023
- Creating appealing and eye-catching visual displays and ceramics throughout the store
Temp. Assistant Manager
J.Crew
02.2022 - 02.2023
- Verify new hires' schedules and train for the holiday season, assist in replanning and visual merchandising, and handle customer inquiries
Lead Stylist, POS Management
J.Crew
10.2022 - 12.2022
- Using creative and fashionable skills to produce visually appealing displays, and outfits to ensure clientsʼ needs are identified and met; whilst providing training and culture building to new team members
Student Relations, Network Coordinator
Kean University
01.2019 - 05.2022
- Performs tasks and provides high-level planning, organizing, and delivery of co-curricular and extra-curricular programs for students
- Networking and engaging with other organizations to build diversity and innovative workshops to promote growth
Residential Counselor, Executive Assistant
Kean University's EOF Office
10.2018 - 05.2022
- Providing mental security for students on campus, creating workshops for developmental learning experiences, and performing clerical tasks to the Director and President
- Willingness to share skills, knowledge, expertise, constructive feedback, and motivation to build a space of trust and comfort for students
Patient Service Representative
Summit Medical Group
08.2018 - 05.2022
- Scheduling patient appointments, creating patientʼs charts for MA/Nurses, processing co-payments, and verifying insurance coverage
Education
Bachelor's - Liberal Arts
Kean University
05.2022
Skills
- Adaptability
- Customer Care
- Communication
- Leadership
- Teamwork
- Interpersonal
- Microsoft Word
- Microsoft Spreadsheet
- Decision-making
Accomplishments
- Graduated with Honors
- President of the largest organization on campus (Sigma Alpha Pi, The National Society of Leadership and Success)
- Certified Student Leader by The National Counsel of Student Leadership (NCSL)
- Awarded as one of Kean's top researchers, based on my 1-year research on gentrification and redlining
Timeline
Assistant Manager
J.Crew
02.2025 - Current
Receptionist, Authorization Specialist
NÜVA Smile Dental Office
04.2024 - Current
Assistant Store Manager
Alba Boutique
07.2023 - 04.2024
Visual Merchandiser
J.Crew
02.2023 - 04.2023
Lead Stylist, POS Management
J.Crew
10.2022 - 12.2022
Temp. Assistant Manager
J.Crew
02.2022 - 02.2023
Service Committee Member
The National Council of Negro Women Inc.
03.2021 - Current
Interior Designer
Lee's Innovative Touch
08.2020 - Current
Keynote speaker and advocate
Open My Eyes (OME)
03.2020 - Current
Student Relations, Network Coordinator
Kean University
01.2019 - 05.2022
Residential Counselor, Executive Assistant
Kean University's EOF Office
10.2018 - 05.2022
Patient Service Representative
Summit Medical Group
08.2018 - 05.2022
Bachelor's - Liberal Arts
Kean University
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