Elary Boykin
Fishers,IN
Summary
Demonstrates strong customer service skills across diverse roles, including sales, food service, and pet care. Engages with customers to fulfill their needs, manage inventory effectively, and maintain high standards of quality and safety, driving customer loyalty and repeat business.
Overview
6
6
years of professional experience
Work History
Sales Associate
Native Floral
02.2024 - Current
- Groom and clean flowers to keep merchandise presentation attractive.
- Engaging with customers for selection, purchases, and questions.
- Maintaining back stock product and quality.
- Unpack floral freight and organize flower in the display case and cooler.
Dietary Aide / Server
Heritage Woods Assistant Living
01.2024 - Current
- Meal preparation: Chop ingredients, operate ovens, and prepare meals according to specific dietary guidelines, such as for patients with diabetes or heart-healthy diets.
- Food service: Set up dining areas, serve meals and beverages, and deliver trays to individual rooms.
- Cleanup: Clean kitchen areas, wash dishes and utensils, and dispose of trash.
- Inventory and stocking: Monitor and restock food supplies and ingredients as needed.
- Resident interaction: Take meal orders, get feedback, and address individual preferences to provide personalized service.
- Compliance: Follow all food safety, sanitation, and infection control protocols.
Pet Sitter
01.2022 - Current
- Maintain pets regular schedule with feedings, play/physical activity, and rest.
- Pet grooming and/or bathing as needed.
- Support with pet obedience training.
Home Cleaning and Organizing
01.2022 - Current
- Top to bottom residential deep cleaning and routine cleaning services.
- Personalized organizing services to assist with declutter optimize space.
Lead Customer Service Representative
Speedway LLC
06.2021 - 11.2022
- Personalize customer service.
- Operate Point of Sale system and monitor customer lines in order to expedite the sales process. Maintains knowledge of products and services offered to complete transactions.
- Integrates health, environment, safety, and security into daily job performance.
- Follow and comply with all health and sanitation procedures and adhere to safe work practices.
- Help maintain inventory to ensure proper stock levels, dating, and rotation of all products and supplies.
- Assist in training fellow store associates on existing and new training programs.
- Provide suggestions for and actively participate in improving sales, margins, and execution of merchandising and marketing programs.
- Assist with other duties as needed: i.e. maintain store cleanliness, fuel transactions, and food service cafe.
Cashier
Lowe's Home Improvement
07.2022 - 08.2022
- Ensure customers' checkout experience is efficient, accurate, and friendly.
- Manage Point of Sale system.
- Engage in safe work practices and encourage others to do the same.
Sales Floor Associate
Dollar Tree
02.2020 - 03.2021
- Manage Point of Sale system and support customers with purchases.
- Engage with customers and assist with locating merchandise.
- Assist with maintaining inventory, receiving merchandise, and stock replenishment.
Education
Dog Training Program -
Udemy
High School Diploma -
Fishers High School
Skills
- Customer-Focused
- CRM/POS Systems
- Personal Autonomy
- Empathic Attitude
- Detail Oriented
- Collaborative
- Analyze Priorities
- Time Management
- Effective Communication
- Sales support
- Customer engagement
- Energetic self-starter
- Relationship building
Timeline
Sales Associate
Native Floral
02.2024 - Current
Dietary Aide / Server
Heritage Woods Assistant Living
01.2024 - Current
Cashier
Lowe's Home Improvement
07.2022 - 08.2022
Pet Sitter
01.2022 - Current
Home Cleaning and Organizing
01.2022 - Current
Lead Customer Service Representative
Speedway LLC
06.2021 - 11.2022
Sales Floor Associate
Dollar Tree
02.2020 - 03.2021
Dog Training Program -
Udemy
High School Diploma -
Fishers High School