Elayna Alanis
Georgetown,TX
Summary
Highly skilled Bartender Supervisor with comprehensive experience in overseeing bar operations and managing staff. Strengths include the ability to create innovative drink recipes, implement effective cost controls and maintain highest standards of customer service. Notable for elevating business success through hands-on leadership and direct training of team members. Known for contributing positively to work environment with proactive demeanor and problem-solving skills.
Overview
6
6
years of professional experience
2023
2023
years of post-secondary education
Work History
Bartender Supervisor
Berry Creek Country Club
Georgetown, TX
08.2022 - Current
- Supervised bartending staff to ensure high service standards.
- Trained new employees on cocktail preparation and customer interaction.
- Managed inventory levels and ordered supplies as needed.
- Resolved customer complaints promptly and professionally.
- Monitored staff performance and provided constructive feedback regularly.
- Maintained accurate records of financial transactions using POS systems.
- Trained new bartenders on proper alcohol handling techniques and customer service etiquette.
- Organized special events such as theme nights, happy hours, promoting them within the local community when possible.
- Motivated team by giving constructive feedback to deliver exceptional patron experiences to clientele.
Dog Caretaker
Snickerdoodles
Weir, TX
07.2021 - 02.2023
- Ensured proper feeding schedules and dietary needs for each dog.
- Administered medications as directed by veterinary staff and owners.
- Maintained cleanliness of dog areas, including kennels and play spaces.
- Monitored behavior and health signs to report concerns to management.
- Assisted in training sessions with dogs; taught basic commands such as sit, stay and come when called.
Cashier
Pok-e-joe's Bbq
Georgetown, TX
08.2019 - 08.2022
- Took customer orders and communicated with kitchen staff effectively.
- Maintained cleanliness and organization of dining area throughout shifts.
- Handled cash register operations and processed customer payments accurately.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Followed health safety guidelines when preparing and serving food products.
Education
East View High School
Georgetown, TXSkills
- Inventory management
- Customer service
- Financial record keeping
- Conflict resolution
- Time management
- Task delegation
- POS system operation
- Brand representation
Timeline
Bartender Supervisor
Berry Creek Country Club
08.2022 - Current
Dog Caretaker
Snickerdoodles
07.2021 - 02.2023
Cashier
Pok-e-joe's Bbq
08.2019 - 08.2022
East View High School